Water Damage from Pipe Burst in Eden Prairie

9/30/2016 (Permalink)

The culprit! The pipes weren't drained before winter causing it to burst.

A broken pipe from a water source that was outside of a home caused major flooding in the basement. SERVPRO of Scott County/Chaska is trained to go through the necessary steps to treat such emergencies.

In this case, the previous owner of this home did not allow the water to drain from the pipes before the winter season came, which caused the pipe to burst. There was a few inches of standing water throughout the majority of the basement. We checked the walls for moisture and sure enough all readings were showing moisture.

Our Process:

- Identify the source and stop leaking water.

- Quickly extract the standing water and strategically place fans around the basement along with a dehumidifier.

- Remove the baseboards.

- Allow the carpet and walls to dry as much as possible using our professional grade fans and dehumidifier.

- Check the readings of the walls.

- Remove any drywall that needs to be replaced in order to begin the rebuilding process.

All these steps are taken in order to prevent further damage such as mold.

Types of Water Damage:

Not all water is the same. We identify three categories when determining the best water restoration method.

Category 1 - This is known as white or clean water. These are typically due to refrigerators, dishwashers, washing machines, overflowing sinks or bathtubs, or damaged faucets. This type of water is harmless to people, but after 48-hours can turn into category 2.

Category 2 - This is known as gray water. This type of water can be caused by wastewater in bathtubs, showers, or sinks. This includes wastewater that has NOT come into contact with human waste. This can be harmful and can pose as a health risk. If not treated within 1 or 2 days this can become category 3 due to fast-paced mold and bacteria growth.

Category 3 - This is known as black water. This water is caused by sewage and is highly contaminated by chemicals in fertilizer, ground debris, or animal waste. Black water contains toxins or organisms that can pose a serious health risk and should not come into contact with people or animals.

Since every water damage situation is different and involves various safety categories of water, we offer a range of services to cover water damage cleanup projects of any severity or size.

When you experience water damage of any kind, quickly give us a call at SERVPRO of Scott County/Chaska by dialing (952) 403-1050. We will come to your property, assess the damages and create a plan of action for remediation so that we can restore your home "like it never even happened."