Fire Damage Restoration Process

After the fire department leaves you will most likely want to turn your focus to repairing and restoring the damage to your home.  At SERVPRO of Shakopee/Savage/Prior Lake we work with homeowners and business owners every day to assist them with this process.

Over our 30 years in business we resorted and repaired tens of thousands of properties.  We understand that in addition to doing the work, we also need to be a resource for the home owner or business owner throughout the process to:

  1. Make sure all their questions are answered throughout the process
  2. Serve as the point person to communicate with the insurance company, adjusters and other people that may be involved
  3. Assist with the inventorying of the contents in the home or business in order to make sure that everything is accounted for. 

Below is a step by step outline of our process.  We serve the entire Scott County and Chaska area including:

  • Shakopee
  • Savage
  • Prior Lake
  • Chaska
  • Chanhassen
  • Cologne 
  • Jordan
  • Belle Plaine

Have Questions About Fire, Smoke, or Soot Damage? Call Today – (952) 403-1050

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call us. Our representative will ask questions regarding the fire damage event that will help us respond immediately with the appropriate equipment and resources. 

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action. 

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. We then use dehumidifiers and air movers to remove the remaining water and complete the drying process. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean, sanitize, and disinfect all of the restorable items and structures that were damaged by the fire. We use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.