Full Service Restoration: Construction Capabilities

7/26/2022 (Permalink)

One thing about our SERVPRO franchise that sets us apart from other local restoration companies is the fact that we have a highly skilled construction team. What does this mean for you? Our construction division can help restore your home like water damage or fire damage never even happened! They can help you do just about anything; from a simple paint job to performing a full-scale remodeling!

How does our Construction Division work?

We have a division dedicated solely to rebuilding your home to the way it was pre-disaster. Once you call us (the best decision you will ever make), our estimator will come out and examine the damages. The estimator takes note of all of the issues caused by fire or water and creates an estimate, which is a rough outline of the costs.

Once the estimate is created, we can help walk you through next-steps with insurance to ensure that you're saving as much money as possible. We understand that insurance can be extremely complicated and we're here to help to any way we can!

After the plans are finalized for the project, our construction project managers will walk you through the selections, outline, and timeframe of the project. We handling all of the scheduling so that you don't have to deal with the headache of subcontractors.

What services do we provide?

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call Jeff today with any of your construction needs at 952-270-0603!

Annual Convention

7/7/2022 (Permalink)

The focus for all SERVPRO franchises this July is Collaborate, Collaborate, Collaborate. Our annual convention is a time for franchise owners to come together to learn about new ways we're serving customers and to reflect on everyone's successes. We learn with dozens of workshops focused both on helping our business be successful and improving how we assist our customers and clients. Dallas, we're here!

The exceptional thing about the SERVPRO system is that every owner can find another owner who has achieved the goal they're working toward. There's always someone to look up to, someone to help guide positive restoration tactics, and someone to base your performance off of. This friendly competition allows each franchise to increase knowledge and accelerate growth.

Here at SERVPRO of Shakopee Savage Prior Lake, we grow by moving the big rocks first. By prioritizing the improvements we need to make within the restoration industry and construction industry, our team develops the muscle memory needed to achieve any goals that we set.

By networking with others, such as instances like the annual convention, we are able to gain new perspectives on our business and align our focus of how to improve our company. By creating this alignment of goals and action, we are better equipped to help satisfy you as the customer.

When you're in need of restoration services or construction services, look no further than SERVPRO of Shakopee Savage Prior Lake. Give us a call today at 952-403-1050!

Community Involvement: Mendakota Country Club

6/29/2022 (Permalink)

Aimee and Stephanie hosting a hole at a golf tournament.

Here at SERVPRO of Shakopee Savage Prior Lake, we strive to be involved in our community. From clothing drives to sponsoring holes at a golf tournament, we love our community!

On June 6th, Aimee and Stephanie attended the IREM 2022 Golf Tournament to spread the good word of SERVPRO of Shakopee Savage Prior Lake. We were Gold Hole Sponsors this year! Check out the photo!

We love to give away free items at these events, inform potential clients of our services, and ensure that everyone is informed about our business in general. Events such as the IREM 2022 Golf Tournament are how we are able to engage with our local community and inform people that we are here to be a resource for you. That means regardless if you have damage or not, we are here to answer your questions! From water damage restoration to fire damage restoration, we have expert technicians on the clock 24/7 here to help you!

When you're in need of restoration and construction services, look no further! SERVPRO of Shakopee Savage Prior Lake is here for you 365 days a year, 24 hours a day. Give us a call at 952-403-1050 today!

SERVPRO of Shakopee Savage Prior Lake: Count on Us for Fire Damage Restoration

5/18/2022 (Permalink)

As a water and fire restoration company, our number one priority at SERVPRO of Shakopee Savage Prior Lake is returning water and fire damaged areas back to preloss condition. Every single day we strive to make it "Like it never even happened."

How do we handle Fire Damage Restoration?

Structural Cleaning: After smoke damage or fire damage occurs, ceilings, woodwork, walls, carpets, and flooring will often need to be thoroughly cleaned. Our professionals at SERVPRO of Shakopee Savage Prior Lake will begin to clean from the source of the damage and move outwards. They will scrub every last inch until it is cleaned! By determining the extent of the damage first, our team can determine the most cost efficient and time efficient method for your individual circumstance. Our team are highly-trained individuals who will clean any damage and prepare it for painting. By ensure that locations such as walls are deodorized and properly cleaned, the new layer of paint will adhere properly to the surface and you will never be able to tell that there was smoke damage or fire damage!

Contents Cleaning: Another one of our top concerns here at SERVPRO of Shakopee Savage Prior Lake is to repair versus replace. Our technicians will sift through the damaged contents and determine if it is salvageable or not. If the contents are repairable, not only will the affected areas be cleaned but items such as rugs, furniture, draperies, and upholstery will be cleaned and deodorized, too! We are vigilant when it comes down to wiping all content materials of soot as we know that soot residue can be hard to see or extremely overwhelming. We will use our documentation process to inventory all "to be claimed" items if requested so that handling insurance is less of a nightmare.

Deodorization: You can count on SERVPRO of Shakopee Savage Prior Lake to use the best quality specialized services that will rid your home or place of business of offensive odors that are often left by smoke damage or fire damage. Every technician is trained to use top of the line deodorization equipment and environmentally friendly chemicals to remove the source of odor. 

We're a one stop shop!

If significant fire damage has erupted in your home, you can call us for the remediation and for all of your reconstruction needs! Our Construction Division has exploded this year and we have built out a team of intelligent, capable individuals to handle all of your needs.

When disaster strikes, don't hesitate to give the professionals a call! SERVPRO of Shakopee Savage Prior Lake is available 24/7 at 952-403-1050!

Proper Ingredients for Fire Safety

5/2/2022 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire. 

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food. 

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you. 

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders. 

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove. 

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department. 

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department. 

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire. 

There is no substitute for training and experience. Here at SERVPRO of Shakopee Savage Prior Lake, we are built on a foundation of fire damage restoration expertise. If your property suffers from fire damage, smoke damage, or anything in between, give us a call at 952-403-1050! We're here to service Shakopee, Prior Lake, Chanhassen, New Prague, Jordan, Elko New Market, Savage, Chaska, Victoria, Belle Plaine, Carver, Cologne, and the whole greater Twin Cities.

Putting a Stop to Moldy Carpets

5/1/2022 (Permalink)

Mold is extremely versatile. If given the proper environment mold can grow in virtually every single area on a property. While there can be many causes of mold, there are a few precautions you can take to reduce the chances that you will ever have to deal with mold damage. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Consider taking the below steps in order to keep mold from growing on your carpets.

Control the humidity and temperature in your home.

Mold grows best with a certain amount of moisture in the air, in addition to certain temperature ranges. One way to help prevent mold growth in any location on your property is to ensure that your humidity levels never reach 60%. 

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads. 

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call our franchises!

Employee Spotlight: Andrew Knutson

4/25/2022 (Permalink)

Say "Hi!" to Andrew, everyone!

Learn more about Andrew below!

– Before working here, what was the most unusual or interesting job you’ve ever had?

My first job was in the library in my hometown. I love books, so I found that job to be very interesting.

– Favorite travel spot?

I really enjoyed Dublin! I hope to go back someday.

– How do you define success?

I think success in pursuit of a goal is excellence. When you set out to achieve a goal, strive for perfection, but settle for excellence.     

– If given a chance, who would you like to be for a day?

Somebody short enough to fit into a Formula 1 car, anyone driving in F1 today really.

– If Hollywood made a movie about your life, who would you like to see cast as you?

Steve Buscemi

– How has SERVPRO helped you in your career development?

By showing me a clear path forward, SERVPRO is growing rapidly and having the ability to grow with it is an amazing opportunity.

– If you could pick one theme for SERVPRO to turn into a book about the company, what would it be?

Perseverance. We set expectations highly for ourselves and I think it’s important to keep pushing in the right direction all the time in order to meet those expectations.

– If you could switch your job with anyone else within SERVPRO, whose job would you want?

I’d like to swap with Aimee for a while, I’ve always been interested in the sales route.

– What advice do you have for prospective SERVPRO candidates?

Don’t be afraid to admit when you’ve made a mistake, just learn from it, and let it make you better!

– What are 3 words to describe SERVPRO

Hardworking. Teamwork. Fun.

– What do you find the most challenging at SERVPRO?

There are a lot of moving parts, prioritizing tasks is my biggest challenge day-to-day.

– What do you like most about SERVPRO?

The people!

– What drew you to SERVPRO originally? And how has SERVPRO changed since?

The fact that it was a growing business, and still is! I love the opportunity help that growth. I haven’t been here for very long, but I’d like to think that we’ve gotten more efficient in the short time that I’ve been here.

– What has been your favorite project at SERVPRO?

I’ve been fortunate in having been put into a fairly new role. I have enjoyed making it my own and developing the idea of what a project coordinator does.

– What have you gained from working at SERVPRO?

I’ve learned so much about the industry in just a few months, it’s really been a crash course into the insurance and reconstruction world.

– What is on your wish list for the next 10 years with SERVPRO?

I’d love to see how far we can take the RECON division; in 10 years I’d love to see us become the largest RECON division in the country.

– What is the favorite part about working for SERVPRO?

Again, the people. I love coming to work with coworkers that I enjoy being around.

– What is your proudest moment at SERVPRO?

Anytime I’m able to anticipate a problem before it comes up, solving problems before they become problems.

– What is your role at SERVPRO?

Reconstruction Project Coordinator

– Any favorite line from a movie?

Brad Pitt in Inglorious Basterds with a horrible Italian accent – “Gorlami”

– Any random facts you could share with us?

Whales have regional accents and dialects.

– Are you messy or organized?

I like to think I’m pretty organized.

– Best vacation you’ve been to?

Ireland by far!

– Choose your Mr. Men/Little Miss, to describe your work personality? – Your home life personality?

I honestly have no idea what Mr. Men/Little Miss means, but I’m pretty laid back outside of work.

– Describe what you were like at age 10.

I was very adventurous and loved to climb things. I was prone to injuring myself by falling out of a tree.

– Do you have a favorite newspaper, blog?

I listen to a sailing podcast called “On the Wind Sailing” regularly. That would be the closest thing I’d say.

– Do you have a favorite quote?

 “You learn a lot about someone when you share a meal together” – Anthony Bourdain

– Do you have an office nickname? What is it?

Not really. Jeff calls me AK, but he has a nickname for everyone.

– Do you recall any embarrassing moment at work?

Thankfully, I’ve not been here long enough to do anything profoundly embarrassing. Though I’m sure my time will come.

Working Together Conference & Products Show

4/21/2022 (Permalink)

What is MN Multi Housing Association (MHA)?

The Minnesota Multi Housing Association (MHA) was founded in 1967 to promote the highest standards in the development, management and maintenance of rental and owner-occupied multi housing. While members include the state's largest apartment management companies, developers, common interest communities, and providers of related products and services, the majority of our members own or manage fewer than 20 units each. Governed by our Board of Directors, all members of the Minnesota Multi Housing Association commit themselves to the ethical principles and standards of our Code of Ethics. 

Why are we involved?

As a member of MHA, we get to work directly with clients to allow them to have a greater understanding of our business. By working with them directly at these conferences, we can gain insight on their needs as clients, all the while explaining to them the multitude of services that we can offer them.

It's very important to us that we are first seen as a positive resource for our community. We want our clients to understand that you can always call us with questions and concerns, without knowing if you need our services or not. We are here to be a resource for you!

For all things water, fire, mold, and construction - give us a call today!

Advanced Technology

3/30/2022 (Permalink)

The restoration industry has seen significant technological advancements over the years. Our technicians here at SERVPRO have taken full advantage of these advancements through the utilization of the various advanced technologies. In today's blog, we will cover three of our team's favorite advanced technologies that are used to facilitate moisture detection, drying, and sanitation. Read more to learn about infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents!

How do we detect moisture?

Infrared Cameras!

In the event of a water emergency, the first step is to detect water damage, measure the extent of the water damage, and monitor the moisture levels in the affected area(s). Water damage investigation has come a long way! We used advanced technologies, such as infrared cameras, to help expedite the process of detecting water damage. By speeding this up, we can save you from secondary water damage by identifying the location of moisture that is often unseen by the naked eye. Infrared cameras are used to scan locations of moisture inside of flooring, ceilings, and walls that must be extracted to prevent secondary water damage and microbial growth. We don't stop at infrared cameras though! We use hygrometers and sensitive motor detectors that help us measure the saturation level of the moisture.

What do we use for drying?

Air Movers and Dehumidifiers!

After water damage has been identified, it is essential to extract the water immediately! Once any standing water has been extracted, affected area(s) must be thoroughly dried in order to prevent secondary damage and mold. Our technicians facilitate this process by using air movers and dehumidifiers during a water damage emergency. Air movers work to quickly evaporate moisture and dehumidifiers extract water vapor lingering in the air. When used in tandem, our industrial strength air movers and powerful dehumidifiers can protect your property's flooring, walls, and furniture from warping and swelling.

How do we sanitize?

OSHA-Approved Cleaning Agents!

Once the affected areas have been extracted of water and dried completely, the water damaged areas should be cleaned and sanitized. This sanitization process completely eliminates odors and contaminants that could lead to issues in the future. Here at SERVPRO we utilize two different types of cleaning agents: disinfectants and deodorizers. Our disinfection cleaning agents work to prevent the growth of dangerous microbials including mildew, fungi, and other types of bacteria. With the help of our deodorization agents, odors that result from excess moisture are eradicated!

Advanced Technology Gets the Job Done

During an emergency, know that SERVPRO of Shakopee Savage Prior Lake is standing by ready to help restore your property to preloss condition. Call us today at 952-403-1050

Is Your Office Building Prepared for Disaster?

3/25/2022 (Permalink)

Are you an owner of an office building or similar type of commercial space? Do you have fire safety and emergency preparedness meetings? Being prepared by having a well-thought-out emergency plan not only protects your property, but the people that are on your property!

Identify Fire Extinguisher Locations

In case of a fire damage situation, you will want to ensure that you have a sufficient number of fire extinguishers readily available throughout your property. By taking the time to map out and guide the people in your building to these locations, you will minimize the panic in a dangerous situation. If your employees or guests do not know where a fire extinguisher is located, it can make an already risky situation even more dangerous.

Monitor Smoke Detectors and Fire Alarms

Smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly. If these systems are not running properly, you will not be alarmed in the event of a fire or smoke emergency situation. Ensuring that there is a clearly marked exit plan is essential for your building in the event that a smoke detector and fire alarm go off.

Host Safety Trainings

A vital step for fire safety preparedness is safety training for all people involved. By including a fire safety training course in your workplace, you will help the occupants know exactly what they should do if an emergency such as a gas leak, a fire, severe weather event, or flooding occurs. Having a plan in place will reduce panic and disorganization when time is of the essence.

Make Emergency Exits Obvious

Be sure to clearly identify which doors can be used in the event of an emergency situation. Illuminated exit signs can help direct occupants out of the building in case of an emergency. Tape maps of the nearest exit around the walls of the building to help expedite the evacuation process.

SERVPRO of Shakopee Savage Prior Lake is here to help 24/7 365 days a year should disaster ever strike your property! Call us at 952-403-1050 to dispatch a crew or get more information on how we can help make it, "Like it never even happened."

Fire Safety Tips for Warmer Months

3/15/2022 (Permalink)

Warm weather is on the horizon! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Spring Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

We understand that every house has a pyro-happy Boy/Girl Scout around. When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Every Dad loves a shiny, clean grill. Nearly 20% of all grill structure fires occur due to failing to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

There's nothing worse than dropping your smore into a fire, right? Wrong! There's nothing worse than falling into a fire yourself! Never leave young children unattended near a fire pit. 

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before your even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

When things go awry, we're your guy!

In any emergency situation, always call 9-1-1 before calling SERVPRO of Shakopee / Savage / Prior Lake. Once a fire has been properly handled by the fire department, give us a call at 952-403-1050! We're always "Here to Help!"

Preventing Spring Water Damage

3/14/2022 (Permalink)

We all know the old saying, "April showers bring May flowers." With springtime comes melting snow and heavy downpours, which can bring unwanted surprises to light on your property like roof leaks or water that comes through in your basement's foundation. Soggy carpet and dripping ceilings often lead to water damage. Have no fear! Taking the following steps can help prevent water damage in the spring.

Tips to Prevent Springtime Water Damage

• Groom your gutters. Keep the flow flowing! By cleaning your gutters and keeping them damage free, water will be directed away from your house with downspout extensions.
• Cover up! Using plastic covers around window wells can keep rain from seeping in.
• Show your roof some love. Give your roof some much needed TLC by replacing missing singles, any damage from storms or weather, and keep flashing sealed. We promise it's worth the effort!
• Be an Einstein landscaper. When putting decoration or landscaping around your home, make sure to slope the ground away from your foundation. This will help prevent water from pooling and causing future water damage issues.
• It's all about the foundation. By repairing cracks and holes in your home's foundation as soon as they are found, you can keep the water away and minimize your odds of water damage!

Here at SERVPRO of Shakopee / Savage / Prior Lake, we know that water damage can be a hassle. If you follow the above tips, you might just save yourself from seeing our bright green vans. Whether you use our tips or not, water damage can still happen. That's where we come in!

Give us a call at 952-403-1050 at any hour of the day! We've got technicians at the ready to help you in your time of need.

Growing Reconstruction Division

3/6/2022 (Permalink)

Our newest addition to the Reconstruction Division is Dan Close - Project Superintendent.

Here at SERVPRO of Shakopee / Savage / Prior Lake, we are constantly striving for improvement. We have set extremely high goals for 2022 and we intend to blow them out of the water.

Over the past year, we have put a focus on growing on reconstruction division so that after we take care of your water or fire damage, we can repair your property to make it "Like it never even happened."

Our Reconstruction Division has grown over 100% since January, 2021. As of this month, we have gone from 3 people on our Reconstruction team to 7 people! We have a Job File Coordinator, two Project Superintendents, a Director of Client Services, an Estimator, a general manager, and of course our dedicated Operations Manager.

What Construction Services does SERVPRO provide?

Where do we even begin to answer this question? Our group is capable of handling almost any situation - give us a shot!

Here are some examples of our reconstruction capabilities:

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call SERVPRO of Shakopee / Savage / Prior Lake today at 952-403-1050.

Maintaining Your Smoke Alarm

2/4/2022 (Permalink)

To avoid a total fire damage disaster, properly maintain your smoke alarms so that you're notified of any suspicious situations immediately!

Experiencing a fire on your property can be one of the most stressful situations you can have as a property owner. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. Not only can fire damage restoration be expensive, but the process can take much longer than drying out a flooded room.

Smoke and Fire Alarms

In more than half of the homes that reported fires to U.S fire departments, the fire alarm sounded to alert the residents of the property. The death rate per 1,000 reported home fires was more than twice as high in homes that did not have working smoke alarms (NFPA).

Here's what you need to know!

Smoke alarms should be interconnected. when one sounds in the basement, all other alarms around the house should alert you of potential smoke damage.

Test your smoke alarms at least once a month. As you're sweeping the floors, vacuuming, or moving around the house doing chores, take a second to press the test button to be sure the alarm is working. 

Replace all smoke alarms in your home every 10 years. With the advancement of time, smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, in addition to mitigating false alarms.

What do you do when you experience fire damage?

Call us, of course! We are one of the top fire damage restoration companies near you. We are available 24/7 and have crews ready round the clock to respond to any emergency that you might have. We've got the committed people and the  most advanced tools to make restoring your home as painless as possible.

Preventing Household Winter Water Damage

1/23/2022 (Permalink)

With our vast commercial and residential water damage restoration capabilities, you'll never have to ask yourself who to call again!

No matter the season somehow water can always find a way to damage properties. During the cold season, uninsulated pipes can freeze and burst, ice dams can cause roofing issues, and thawed snow can enter basements. Read the blog below to see what you can do as a property manager to prevent winter water damage.

Prevent Frozen Pipes

• Insulate all water pipes in unheated areas whether its a crawl space, under the kitchen, in the basement, or behind bathroom cabinets.
• Ensure that you leave your home at an adequate temperature if you leave for an extended period of time. If you're nervous about the functionality of your heating system, a trusted person should check on your home once a week.
• Running a trickle of water through pipes will help prevent them from freezing. Although this is not a long-term solution, it can help save your pipes from bursting in a pinch.

Preventing Ice Dams

• Keep the snow on your roof under 15 centimeters. To remove snow from the roof, use a roof rake or long-handled brush to avoid using a ladder.
• Insulate your attic to prevent warm air from melting snow on your roof. If water is melting and then freezing, it can cause ice dams to form at the edge of your roof.
• Install a water membrane underneath the roof shingles to help prevent water from seeping in.

General Winter Water Damage Safety Tips

• Place a water leak detector near high risk areas such as on sump pumps, near water-bearing fixtures, and around pipes.
• Check your water supply lines annually for leaks. Appliances such as the hot water heater, washing machine, and refrigerator will have these supply lines.
• Disconnect your outdoor hoses. This will prevent water from getting into the line and creating a blockage which in turn can cause backflow.

5 Instant Steps to Take When Handling Winter Storm Damage

1/18/2022 (Permalink)

Many inches of snow, up to a foot or more from time to time, fall in a Minnesota blizzard. A fast response lessens the damage and reduces cost.

Cold weather poses a difficult challenge to all property owners. Ice, snow, and sleet can cause havoc on your roof, siding, driveways, and walkways. Quick action to deal with winter storm damage is essential in protecting your precious property. If you're questioning how to handle storm damage, read the tips below for some guidance.

Types of Winter Storm Damage

Flooding - Cold snaps and freezes and damage pipes and cause them to burst. This expulsion of water can lead to severe water damage and flooded areas that will need immediate emergency water mitigation.

Roof Leaks - From ice dams to heavy snow and ice breaking through your shingles, winter storms can be harsh on your roof. With holes in your shingles or blockages in your pipes, it leaves your property exposed to moisture damage.

Fires - Whether your tree ignites or your fireplace is left unattended and gets out of hand, fires can often happen during a winter storm.

Tips For When a Winter Storm Strikes

• Remain calm. In times of emergency, it's hard not have your blood pressure raise. It's important to make good decisions when your property is under duress so that it can be repaired and taken care of properly.
• Take proper safety measures. If water damage has occurred, take the time to shut off the water. If a fire has gotten out of hand, use an extinguisher if possible or leave the premises immediately.
• Document Any Losses. Be sure to take notes and photos of anything that has been affected by winter storm damage. This list will be exceptionally useful in making insurance claims, smoothing out the process in the future.
• Contact Your Insurance Company - Call your agent to get the process of filing a claim started. Leave everything in place, except for what must be moved for safety reasons until the adjuster comes to document what happened.
• Make A Plan Now. Knowing what to do in a water storm damage emergency is essential for swiftly and smoothly restoring your property. By creating a plan you will be able to make smart and efficient decisions when storm damage occurs.

Commercial Fire Restoration

1/9/2022 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake is available 24 hours a day to restore your property and get you back to business.

As a property owner, it is vital to take immediate action after a commercial fire has occurred. Not only is this important for reducing further damage on your property, but it is essential in getting your business back to pre-fire condition. Delaying fire damage mitigation not only allows soot and smoke damage to get worse by settling into the nooks and crannies of your property, but often times water damage also happens if water is used to extinguish the fire. If your property is not attended to quickly, you will not be able to salvage as many items and structures, resulting in more time and money spent to re-open your business.

We are Fire Damage Restoration Professionals!

Fire damage is an overwhelming process. Our highly-trained technicians are here to help you out from the moment the fire is put out until the final piece of your property is back to normal. How do we perform fire damage restoration? Check out our services below!

Board Ups

Immediately after a fire is extinguished, we can come to board up vulnerable areas of your building including windows, walls, and even the roof. By sealing these openings, we will help prevent further structural damage from weather, debris, and vandalism.

Fire Damage Assessment

Our estimators have the capabilities to inspect the building in great detail. We document the amount of damage that can be saved or repaired by keeping a detailed list of all of the building's contents. After deftly and safely completing the inspection, we can recommend the best course of action to complete the fire restoration.

Water Removal

It's weird to think that you'd have to deal with water damage during a fire event, but a commercial-grade sprinkler system can unleash up to 40 gallons of water each minute once it detects a fire. By removing water and drying areas efficiently and quickly after inspection, we can aid in preventing mold and mildew growth.

Soot and Smoke Removal

Carcinogens found in soot and smoke can lead to cancer and other health problems if not cleaned up properly. Our professionals can clean walls, floors, ceilings, and any other parts of your building's structure. With our restore versus replace mentality, we are often able to clean personal items that have damaged by soot damage and smoke damage.

Through Fire and Smoke, We're "Here to Help!"

Contact SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 today if you're in need of fire damage, water damage, smoke damage, and soot removal. Our top-notch disaster recovery team is here to help Shakopee, Savage, Prior Lake, Chaska, Chanhassen, Victoria, New Prague, Belle Plaine, Jordan, Carver, Elko New Market, Cologne, and the greater Twin Cities area after disaster strikes.

A Trustworthy Restoration Company Near You

12/21/2021 (Permalink)

At SERVPRO of Shakopee/Savage/Prior Lake, we are continuously investing in new technologies to allow us to do a better job for our customers.

For over 20 years, SERVPRO of Shakopee/Savage/Prior Lake has been helping property owners recover from fire damage, smoke damage, water damage, mold remediation, and various storm damage. We are a full service restoration provider for Shakopee, Savage, Prior Lake, and the greater Twin Cities as a whole. 

Focusing on Our Values

We have built a reputation as one of the premiere restoration companies in the Twin Cities by making a point to emphasize our key values within every job. Need a reminder?

Key Values

• Honesty
• Customer Service
• Whatever It Takes
• Commitment to Excellence
• Dependable to each other and to our customers

Our team is composed of some of the most educated, experienced, and personable technicians in the state of Minnesota. Don't believe us? Take a look at the raving reviews previous customers have left about our team here.

Advanced Technology

When your property suffers a disaster, you need a company like us who can efficiently assess the damage, clean up during the mitigation process, and rebuild the damage afterwards. Our specialty equipment allows us to perform restoration services and repairs to the highest standards outlined by the IICRC.

Specialized Equipment

• Moisture Detection
  • Infrared Cameras
  • Moisture Detectors
  • Hygrometers
• Water Extraction
  • Submersible, gas-powered pumps
  • Truck-mounted extraction units
  • Portable extraction units
• Drying Equipment
  • Air scrubbers
  • Thermal Foggers
• Cleaning Agents
  • OSHA-approved deodorization products
  • Anti-microbial treatments

Faster to Any Sized Disaster

Here at SERVPRO of Shakopee/Savage/Prior Lake, we do our best to get to your property as soon as possible to begin mitigating damage so that secondary damage is not as drastic. That's why we have a team ready to help 24/7 365 days a year. Each technician has been certified by the IICRC in various respects of restoration and we will ensure the proper people are sent based on what services you may need. When you've suffered water damage from a broken pipe, fire damage from a cooking incident, or storm damage from high winds, give us a call at 952-403-1050 today!

Disaster Recovery Team: Here When You Need Us

12/16/2021 (Permalink)

Our storm team does it all; everything from securing open areas from the elements to mitigating the water and wind damage from a storm.

Last Friday and Saturday alone, at least 39 tornadoes touched down in more than six states , as a powerful storm system moved across the central and southern United states. The National Weather Service estimates that at least 88 people have died, dozens have been injured, and caused billions in damage. The tornadoes were tracked in Kentucky, Missouri, Illinois, and Tennessee.

For SERVPRO, No Job is Too Large

Here at SERVPRO of Shakopee/Savage/Prior Lake, we are a part of SERVPRO's Disaster Recovery Team. Our elite large-loss specialists have been pre-qualified and strategically positioned throughout the U.S to handle any size disaster.

What types of major storms are we involved in?

• California Wildfires
• Hurricanes
  • Irma
  • Harvey
  • Matthew
• Massive Flooding
  • Carolina
• Polar Vortexes

With our more than 1,800 franchises nationwide, no disaster is too big. The benefit of having interconnected franchises through a network of strategically positioned storm teams means that we can access areas of extreme destruction as a team. With each franchise having the opportunity to combine together into a "Storm Team," we can work as an organization to mitigate damage in a large scale.

In times of extreme need, SERVPRO can organize local command centers for our Catastrophic Storm Response Teams. Our trained production professionals cut costs and aid local companies in restoration.

When you're caught in a national disaster such as a hurricane, tornado, flooding, extreme winds, or a snowstorm, we're the team you want! We're here to make it "Like it never even happened." Call 952-403-1050 today for any of your restoration needs!

Condominium Crisis: Hoarding and Abandonment

12/15/2021 (Permalink)

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we are "Here to Help!"

In places where you'd least expect it, you might be surprised to find instances of hoarding. This specific condominium had to deal with a tenant that not only abandoned their condo, but left the mess for our SERVPRO of Shakopee/Savage/Prior Lake technicians to handle.

What is Hoarding?

No, hoarding is not the same as your grandma collecting knick-knacks in an organized, intentional, and targeted fashion. Don't be freaked out if she can't get enough of collecting fancy china!

People with hoarding have persistent difficulty getting rid of or parting with possessions due to a perceived need to save them. In these instances, attempting to part with these possessions causes great distress and lead to decisions to save them.

The prevalence of hoarding seems small at 2.6%, but can cause massive issues. Hoarding can cause issues within relationships, social and work activities, and other important areas of functioning.

How does hoarding affect a home?

Although hoarding can range from very mild to severe cases, it can create cramped living situations, narrow pathways, and make areas like kitchen countertops and stoves virtually unusable. 

Depending on the items that are collected (trash, magazines, mail, books, rotten food) it can cause significant stress on the integrity of a home.

• Heavy items can cause stress on the foundation of the home. Floorboards and rooms that are overstuffed with items can cause warping in walls and flooring.
• Rotten food can soil surrounding materials leaving stains, rotting natural wood, and discoloring paint on walls. 

SERVPRO saves the day!

Cleaning is at the heart of the restoration work that we do, regardless of what disaster may have damaged your home. Our certified technicians have mastered multiple layers of recovery tactics to clean a damaged property such as:

• Wiping Surfaces
• Cleaning Carpets and Material
• Deodorization
• Biohazard Cleanup

To combat unfathomable situations such as COVID-19, we created a defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices. We use our patented 3 C's to bring a higher standard of clean to the places we gather. For more information, visit this link on our website.

As the #1 choice in cleanup and restoration based on a recent Commercial Attitude 7 Usage Tracking study, call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 with any of your cleaning needs today!

Winter Storm Safety

12/14/2021 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake offers comprehensive storm damage cleanup and restoration services in the greater Twin Cities.

Each year, hundreds of Americans are injured or killed by exposure to cold, vehicle accidents on wintry roads, and fires caused by the improper use of heaters. Read the following blog to learn how to stay safe during a winter weather storm!

Protect Your Family

• Talk with your family about what to do if a winter storm watch has been issued.
• Winterize your vehicle
  • Check the status of your battery, antifreeze, wipers, and windshield washer fluid
  • Check the integrity of the tread on your tires
  • Pack an emergency vehicle kit
    • Include a scraper, sand for traction, matches for a source of fire, warm clothing, etc.
  • Keep the gas tank full
• Keep warm clothing and extra blankets for everyone in your household

Protect Your Home

• Protect your exposes pipes from freezing
• Have a professional examine your HVAC system
• Consider purchasing emergency heating equipment
• Consider installing a portable generator
  • Follow this link to educate yourself on how to use a generator safely
• Bring your companion animals indoors
• Be aware of local area radio updates

Stay Indoors

• Drink fluids such as warm broth or juice
• Eat regularly and keep a well-stocked pantry
• Conserve fuel by lowering your thermostat
• Listen to local news or NOAA Weather Radio for updated emergency information

Here to Protect You

Take immediate precautions if you hear winter storm warning or blizzard warning on the news. Winter weather is unpredictable. If you are in immediate need of help, please contact your local Red Cross or call 9-1-1.

If your home suffers winter storm damage such as roof damage from wind, roof collapse from heavy snow, gutter collapse from ice, or water damage from snowmelt, contact us at 952-403-1050. We're "Faster to Any Size Disaster!"

A General Contractor You Can Trust

12/14/2021 (Permalink)

We have the reconstruction capabilities to get your property back to its preloss condition.

How do you go about finding and securing a contractor after your property suffers from water damage, fire damage, smoke/soot damage, or has had issues with mold?

You might call up a few friends or coworkers, talk with your family, or scour the internet to nail down some potential candidates. When you find your "lucky three" you'll have to ask them to visit your property, create a bid, and review all of the potential prices and outcomes. After considering, weighing your options, and reviewing the scope of work, you may still feel apprehensive.

By now, weeks have passed and you're getting sick of sitting on a disheveled property. 

When you call SERVPRO of Shakopee/Savage/Prior Lake, we will handle the scheduling, bidding, material purchasing, organizing of scheduling - all within an agreed upon timeframe. We have both residential and commercial construction capabilities for any size job. 

For a general list of our services, click here.

Why should you trust SERVPRO of Shakopee/Savage/Prior Lake for your construction needs?

Trust is not given, it is earned. Throughout the past year, our Reconstruction Division has drastically improved processes both on our end of the company and with our customers.

We have respect and care for our client's property.

We respect our customers' time.

We are honest and transparent.

We listen to our customers and respond to feedback.

We are reachable.

As a general contractor near you, we understand that we are in a relationship business. We hold our relationships with our customers at the highest priority, always striving to be a resource whether or not you have suffered a disaster.

When the unthinkable happens, use your sense and call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 today. We are here for you from start to finish.

We Handle All Cases of Fire Damage!

12/9/2021 (Permalink)

We specialize in the tough jobs and never lose site that a person's home is their most prized asset.

Fires are one of the most destructive events that can happen in anyone's life. Whether a fire damage event occurs in a residential home or commercial building, we are the fire damage restoration experts that have the power to change your life!

Not All Fire Damage is Created Equal

Nuances in technique, equipment, and technology can make a drastic difference in cost and results. Read the following techniques that we use to get results in the best timeframe, in the most cost efficient manner, and to help more people who have experienced the devastating destruction of fire.

Matterport Scanning

We take pride in using the most technically advanced and up-to-date equipment as possible. The Matterport camera allows us to take high-quality 3D images in a virtual reality platform, allowing us to examine the site without ever having to step foot in the actual building. By creating a doll house view of the property, documentation reaches a higher level for all materially interested parties. Not only can this aid in the speed at which the scope for restoration and fire repair occurs, but it can be used to create a plan for returning the job side to pre-fire condition. 

Choosing Deodorizing Tools and Products Sensibly

We take full advantage of having a full network of franchises to discuss the efficiency of tools and products to use when it comes to repairing fire damage or deodorizing the affected areas. We have access to suppliers that have products ranging from odor absorbent crystals, smoke odor counteractant and deodorants, degreasing cleaners, woodcraft cleaners, and many more options.

Caring for Contents

If your personal belongings have been affected by fire or smoke damage, we have the capabilities and mindset to restore rather than replace your precious items. Our technicians are cert-ified through the IICRC and are experienced in removing smoke damage that can cause long-lasting health hazards for the occupants. We use activated carbon or charcoal filters for maximum results when addressing odors, making the site easier and healthier to work in.

Here at SERVPRO of Shakopee/Savage/Prior Lake, we're always "Here to Help!"

When fire damage ravages your property, give us a call at 952-403-1050. Our certified team and fast disaster response will save you precious time and money.

What is Minnesota's Winter Storm Outlook?

12/7/2021 (Permalink)

As a leader in storm and water damage restoration, SERVPRO has the specialized training and expertise to restore your home back normal.

According to the Farmers Almanac, they're predicting a cold and snowy winter for Minnesota. "Numb's the Word, Just Shovelin' Along" to be exact. January should start fairly mild in temperature, but will then trend towards colder conditions during the middle and latter part of the month. Apparently there will even be a blizzard at the end of January.

How to Prepare for Cold Temperatures

Prepare Your Home

According to the CDC, it is highly important to winterize your home to keep it safe and warm during the winter months.

• Insulate water lines that run outdoors or along exterior walls.
• Clean out your gutters and repair roof leaks
• Install weather stripping, insulation, and storm windows.

Prevent Carbon Monoxide Poisoning Emergencies

Install a CO detector to alert you if you are in the presence of the deadly, odorless, colorless gas.

• Inspect any gas lines that you may have in your home. Often times your furnace or stove will be the culprit. 

Prepare Your Vehicle

Get your vehicle ready for snowy, blowy roads and chilly travelling conditions.

• Keep your gas tank full to avoid ice buildup within the tank and fuel lines.
• Use a wintertime formula in your windshield washer

Have You Found Yourself Unprepared?

Did you fail to insulate your pipes properly?

Has the cold weather burst one of your pipes?

Is water streaming everywhere?

Call SERVPRO of Shakopee/Savage/Prior Lake! We're here to help you 24/7 365 days a year. Winter storms and cold temperatures can be dangerous. Stay safe and healthy by planning ahead!

A Smooth Insurance Claim Experience

12/3/2021 (Permalink)

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

The last thing that you want to deal with after you have suffered a disaster on your property is worrying about insurance agents and contractors. For this reason, our team ensures that the claim process is as stress-free as possible. 

SERVPRO of Shakopee/Savage/Prior Lake will help make it "Like it never even happened." That way, you and your family or business can get back to what is important.

Smooth Out the Process

We understand that the insurance process can be difficult. Our goal is to smooth that process out for you and make sure you understand what is happening throughout the whole process.

Documentation

By creating thorough visual and written documentation of the damage to your home or business, your insurance agent will have less questions on the work that was completed.

We document the condition of each item that we remove from the property for cleaning or storage. This process will make it clear to your adjuster what items were affected by the disaster.

Direct Communication

Our technicians and job file coordinators will gather the contact information of your insurer and contact them directly. Throughout all of the communication, you will be notified of any changes that may occur.

Our job file coordinators have been trained to handle all of the paperwork. This will ensure that your claim can be processed and paid as fast as possible.

Our Team is Here for You!

We are very proud that so many insurance companies from State Farm to Farmer's Insurance recommend SERVPRO to their clients. These companies are fully aware of the benefits that come with our partnership. We do everything in our power to make the entire process as painless as possible for you.

SERVPRO of Shakopee/Savage/Prior Lake is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water damage, fire damage, mold remediation, and other various restoration services. 

Do You Have a Plan?

12/2/2021 (Permalink)

When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business fast!

Did you know: Residues, including burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemnle in corners of walls or at junctions of walls and ceilings are called smoke webs.

Setting a Plan for Your Business

Know the importance of protecting your people. Your employees are one of your most critical assets within your business. The following tips can help them from being injured when a fire occurs.

• Create a Fire Plan: Ensure that you're employees know what steps to take when a fire occurs. The fire step is to immediately call 911. By conducting yearly fire drills, your employees will be aware of your workplace fire safety protocol.
• Evacuation Plan: In large commercial buildings, it is essential to post a fire evacuation plans around the workplace. Remember those maps you saw in elementary school with the blueprint of the school and a star for what exit to take? That's what we're talking about. Do not include elevators within your plan as they may not be available for use during a fire. Always make a plan for the stairs!
• Fire Aid: In case of injury during a fire, your employees should be aware of the location for the first-aid kit. By keeping these near locations where possible hazards can occur such as in the kitchen or near maintenance rooms, your employees will be able to quickly respond in a disaster. 

If your property suffers from fire damage, water damage, or storm damage, give us a call!

Preventing Winter Water Damage

11/30/2021 (Permalink)

In Minnesota, winter is cold, uncomfortable, and unfortunately brings with it the scary possibility that your home will suffer winter water damage. When temperatures dip below freezing, there are several things that can cause dramatic water damage in your property. See the water damage prevention tips below to see how regular maintenance and inspection can lower your risks for water damage.

Here are the top causes of water damage in the winter:

Burst Pipes

Extremely low temperatures can wreak havoc on pipes. Many people think that pipes burst because of the freezing and expanding, however, it is more from the increasing water pressure when there is blockage. By ensuring that your pipes have proper insulation, you can reduce the risk of having a burst pipe during the winter months. Any pipes that lead to the outdoors or are outdoors, including anything in a weakly heated area (some basements and garages) should be properly insulated. A trick to make sure that your pipes don't freezing is to leave your faucets with a small drip so that water is constantly flowing in the pipe, making it unable to freeze.

Blocked Gutters

Gutters are made to bring water to a safe place away from your home so that water damage does not occur. Many people, unfortunately, take their utters for granted. If your gutters are clogged with materials like ice or debris, it may lead to a serious issue. When water freezes within your gutters, this water can seep into your home and cause damage when it begins melting. Make sure to keep your gutters clean at all times so that water does not have a chance to build up and freeze, creating a blockage and problems down the line.

Exterior Water Sources

Water sources from the outdoors can become even more dangerous in freezing temperatures even more so than in the summer. Make sure to drain any garden hoses and store them somewhere safe for the winter. Shut off your outdoor water valves so that in the event of a pipe burst, water will not rush back into your home. 

Even if you take all of the precautionary measures listed in this blog, you may still experience water damage. If you are unequipped to restore water damage within your home, call our certified technicians at 952-403-1050. SERVPRO of Shakopee/Savage/Prior Lake will make sure your water damage restoration is done right.

Examining Your Roof after Storm Damage

11/29/2021 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake offers comprehensive storm damage cleanup and restoration services in the greater Twin Cities.

When a significant storm blows through your property, it's probably a great idea to inspect your property for any potential storm damage. Storm damage can stem from high winds, flying debris, hail, and heavy rainfall. Your main line of defense for your property is the roof and in these instances, it surely can take a beating. Be aware of your surroundings. Pay attention to things like dings and holes in your gutters, as well as tears in your window screens. These examples are telltale signs of hail damage.

After inspection, you may see missing tiles or other signs of roof damage from the ground. However, most leaks don't represent a need for a whole roof replacement. Usually the leak, coming from the roof damage, is coming from something requiring minor repair. Find the source of the leak, stop the leaking, and clean up the water damage that has occurred.

Finding the Source of the Leak

Wind damage, hail damage, and debris that crashes into your roof can create holes that lets rain into your property. By examining the ceilings and corners of the walls from inside, you may be able to identify stains that indicate a leak source and discover areas that need roof repair. There may be a chance that you discover water stains that run down the wall. If found, grab a light source and head over to that area immediately. Try to find the source of the water stain. Some examples include:

• Vent Pipes
• Chimneys
• Fans and vents
• Window Dormers
• Unsecured nails and nail holes

Fixing the Water Damage

When you find hints of water damage or a leak in your roof, it's time to complete a roof repair! Begin by looking for materials that have been damaged by water. Check for discolorations, rotting wood, wet drywall, and soggy insulation. When you find potential microbial growths, be careful not to spread it during cleanup. Complete drying of water damage and repairing of roof leaks is critical to preventing mold growth and secondary damages.

For any of your storm damage, mold damage, or roof leak repair needs, contact us at 952-403-1050! We have knowledgeable technicians to clean up water damage and a growing reconstruction division to fix any structural damages.

5 Star Service: Customer Reviews You Can Trust

11/29/2021 (Permalink)

We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

At SERVPRO of Shakopee/Savage/Prior Lake, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

Take a peek at what a few of our customers had to say about us:

"Cheri and Albert were on time and extremely professional. Couldn't ask for more from these two. :-)"

Cheri and Albert are on our growing reconstruction division that provides top of the line services from start to finish. When you need help building your property back up after water damage, fire damage, mold remediation, or anything regarding construction services, they are the ones who make it "Like it never even happened."

"All the process was explained timely and clearly. People came and did their jobs on time. Job was done nicely and mold is gone."

We know the importance of getting a job done efficiently, but properly so that you don't have to worry about secondary damages occurring. We make sure that we clean up any damage that has occurred on your property in a crazy fast but responsible way.

"Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!"

With a restore rather than replace mentality, we save a ton of money when it comes to water damage restoration costs. By getting to the issues immediately, we are able to restore materials rather than replacing them. 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in Shakopee, Savage, Prior Lake, and surrounding Twin Cities communities, you can count on SERVPRO of Shakopee/Savage/Prior Lake.

Minimize Business Interruption

11/24/2021 (Permalink)

Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

When fire damage, water damage, or mold damage causes issues at your commercial property, it has a negative effect on everyone. In some instances, buildings will have to close, disrupting customers, employees, and tenants.

We understand urgency.

Even the smallest instance of fire or water must be addressed quickly in order to limit secondary damage. When a small issue becomes a big issue, disruptions magnify. That's why when you call SERVPRO of Shakopee/Savage/Prior Lake for your commercial needs, we are "Here to help" 24/7 365 days a year.

From our office team to our technicians, our certified professionals understand the urgency in responding to your facility following a disaster. Our lightning fast response times allow us to mitigate damage faster so that further issues don't occur down the road. Whether we are performing mitigation to structure and contents, providing cleanup and restoration services, or utilizing our vast construction services, our SERVPRO of Shakopee/Savage/Prior Lake team will work diligently to minimize disruptions and get your business up and running again. 

We make it "Like it never even happened."

If you have any questions, please reach out to our office at 952-403-1050. We're here to service Shakopee, Savage, Prior Lake, Scott County and the greater Twin Cities area as a whole. 

Environmentally Friendly Chemicals: Saving the Planet

11/24/2021 (Permalink)

Cleaning is the heart of the restoration work that we do, regardless of what disaster might have damaged your home.

Here at SERVPRO of Shakopee/Savage/Prior Lake, we are green. We've got green vehicles, green work uniforms, and green restoration equipment from fans to dehumidifiers. It's time we take it a step further! Our team now has access to "green" environmentally friendly chemicals.

Green is the New Clean

At our 19,000 square foot state of the art facility, we now have the option to use Carpet and Upholstery Green Clean within all commercial and residential properties. What makes this product green? Chemical #251 is pH neutral, biodegradable, and contains zero phosphates, solvents, dyes, and fragrances.

In addition to Carpet and Upholster Green Clean, we have access and use All-Surface Green Clean. This cleaning products is also pH neutral, contains not a single dye or fragrance, and is non-toxic and phosphate free. This chemical is volatile organic compound compliant and is rapidly biodegradable. 

Our final green product to introduce is Window Green Clean. This glass cleaner is pre-mixed with soft water to eliminate spotting and streaking. It is environmentally friendly, volatile organic compound compliant, and has rapid biodegradable capabilities.

For more information about our green products, please visit the Environmental Protection Agency's website. 

As always, we are here 24/7 365 days a year to offer free advice and opinions. Don't hesitate to call us at 952-403-1050 to see how you can benefit from our services.

Be Prepared for a Power Outage

11/23/2021 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake professionals are available 24 hours/7 days a week and will respond quickly to a restoration emergency.

When electrical power goes out unexpectedly, it is considered a power outage. In today's society, it's hard to imagine functioning without any electricity. The tips below will help you be ready if you happen to lose access to power.

A power outage can:

• Cause food spoilage and water contamination
• Force retail businesses, grocery stores, gas stations, ATMs, banks and other service businesses to close
• Disrupt communication, the ability to cook, use water, and utilize transportation options

How to Protect Yourself During a Power Outage

• Limit the amount of time you open your freezers and refrigerators. By keeping the cold air trapped inside, you food will keep from spoiling. 
• Do not use a gas stove to heat your home as this could lead to extensive fire damage.
• If it is safe to travel, go to an alternate location for heat and cooling.
• Fuel may become an issue - only use generators outdoors and away from windows if you absolutely need it.

Prepare for a power outage sooner rather than later. By taking inventory of the items you need that rely on electricity, you will be able to determine what is absolutely necessary in the time of a power outage. Ensure that you have flashlights with extra batteries, a thermometer in your refrigerator to monitor temperature, electrical equipment charged, and gas tanks full.

If you experience storm damage, call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050. No matter what your situation, we are always "Here to help!"

Preparing for a Winter Storm

11/22/2021 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake offers comprehensive storm damage cleanup and restoration services in the Twin Cities.

What does a winter storm look like?

Winter storms create a higher risk for car accidents, hypothermia, frostbite, carbon monoxide poisoning, and heart attacks from overexertion. Minnesota is notorious for its frigid and snowy winter seasons. A winter winter storm has many faces and can last only a few hours or up to several days. A winter storm can cut off heat, power, and communication services and put older adults, children, and sick individuals at greater risk. Follow along the following tips to help protecting yourself from winter weather.

How do you protect yourself from winter weather?

As the old saying goes, "Proper preparation prevents poor performance."

Be highly aware of weather reports and warnings of freezing weather and winter storms. Be on the look out for emergency information and alerts and sign up for your local community's warning system.

Create an emergency supply kit for your car. Keep your tank closer to full than empty in the winter so that if you experience a breakdown, you're able to keep your car running for longer. Include jumper cables, sand in case you get stuck, an additional layer of clothing, water, and maybe a few snacks. 

Make a plan. Use a guide such as this one on Ready.gov to tailor your emergency plan and supplies to your specific daily living needs and responsibilities. 

Prepare your home to keep out the frigid temperatures with proper insulation, caulking, and weather stripping. To avoid a water damage event like a burst frozen pipe, ensure that your property's insulation will suffice for your location and temperatures. 

In the event that you experience water damage for any reason such as a burst pipe, gutter blockage, or outside water sources, call SERVPRO of Shakopee/Savage/Prior Lake. We have the ability to quickly dispatch our 30 IICRC certified technicians and 15+ service vehicles to anywhere in the greater Twin Cities area. 952-403-1050 today!

Including Your Pets in Your Fire Evacuation Plan

11/22/2021 (Permalink)

Pictured is a ceiling damaged by a raging fire. All 3 levels were affected after a fire broke out while a family was cooking.

Although not everyone may entirely agree... pets are family too! It is crucial for families to create a fire evacuation plan that they can quickly put into action in the event that there is an emergency. When you ensure that all members of your family understand what to do if a fire breaks out in your home, it decreases the need to take unnecessary risks and is a helpful tool to use in case of panic. Even if you do have to consider fire damage restoration in the aftermath, you will find excellent consolation knowing that you have created a plan to follow. In case of a fire emergency, the tips below will help you include every family member - even the ones with paws, wings, or scales!

Planning with Pets

Prepare an Emergency Food Kit

When a fire sparks in your home, you won't have time to think about how many cans of wet food to grab or be able to count out a sufficient amount of daily cups for your pet. By compiling these items beforehand, you will be able to grab and go, saving you precious time in a dangerous situation. Don't forget to pack water, bowls, doggy bags, potential litter. A spare collar with your animal's information wouldn't be a bad idea either!

Create a Form of Shelter

By putting your pet's emergency kit into a crate or some form of travel shelter, you won't have to think about grabbing multiple bags and forgetting the necessities. Even something as simple as a blanket will help keep your pet comfortable in a stressful situation like a fire.

Medication

Fire damage can sometimes make it impossible to return to your property until it is safe, which may take longer than you think. If you are unable to return to your home, you won't be able to access your pet's vital medication. A simple plastic bag will do the trick - just toss it in with your food and other essential materials.

Many people become extremely overwhelmed during and after a fire damage event. We know that coping with the aftermath can be confusing, scary, and just plain difficult. That's why we're always here to help whether you are in downtown Minneapolis, Shakopee, Savage, Prior Lake, Scott County, or anywhere in the greater Twin Cities area. Our team can assist you in every step of the way. 

IREM Minnesota's Men's Career Clothing Drive

11/20/2021 (Permalink)

Here is Aimee, Director of Client Services, at the beginning of their adventure/

Aimee and Tierney spent most of their day yesterday zipping around the Twin Cities gathering clothing for IREM Minnesota's Men's Career Clothing Drive. These articles of clothing are benefitting Ready for Success and the Sabathani Community Center! IREM is an international force of 20,000 individuals united to advance the profession of real estate management. IREM Minnesota has been an active organization within our communities and we feel very thankful to have the opportunity to be a part of it.

Ready for Success

Ready for Success serves women and men with lower incomes by providing professional clothing and accessories needed to secure employment with confidence. For more information about Ready for Success, follow this link: https://www.ppl-inc.org/readyforsuccess 

Sabathani Community Center

The Sabathani Community Center is a grassroots effort that provides a place where residents can gather in a welcoming environment, fellowship, building community, conduct business, and receive programs and services that move people forward. For more information about the Sabathani Community Center, follow this link: https://sabathani.org/

Shakopee Career Expo - On Fire!

11/19/2021 (Permalink)

Here are Aimee and Tierney with their fully setup table with freebies and informational flyers!

Getting Involved

Shakopee High School, through the Academies of Shakopee, hosted the 2021 Career Expo this November! The Career Expo is a free annual event for high school students and community partners alike, serving as an opportunity for students to learn about occupations and businesses, and partners to provide information on their industries and companies. The Expo also serves as an opportunity for employers/partners and students to discuss future internship and career/job openings.

Aimee and Tierney had an awesome time being a part of the Shakopee High School Career Expo. with a focus on fire damage, these two were able to share finer details about the processes of our company with prospective employees. Although most students are currently too young to be hired, it gives them a golden opportunity in the future.

Aimee and Tierney were asked questions ranging from simple processes to detailed methods of fire damage restoration. Some examples include:

• How long does fire damage restoration take?
• Is fire damage cleanup a dangerous process?
• How many people does it take to clean up after fire damage?
• What products do you use to clean soot damage?
• What is the most difficult part about smoke damage cleanup?

We promise you - that list barely scratches the surface!

Overall, the opportunity to engage students and inform them about how our company works was a blast! We're very fortunate to be able to educate anyone at any age about the restoration industry.

Do you have more questions about our company? Give us a call today!

Winter Fire Damage Prevention

11/17/2021 (Permalink)

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business!

Believe it or not, fire damage occurs more often during the winter months. Many homeowners will light their chimneys, cook out, and crank up the thermostat when the temperature drops. In the event of fire damage, timely mitigation is the best way to reduce your fire damage costs. We know that restoration is virtually a requirement after fire damage occurs, but how about measures to prevent fire damage? Look no further!

Main Fire Hazards

Holiday Lights - for those of us who put up holiday lights right after Halloween (Thanksgiving, who?), your home's holiday lights might become hazardous. While hanging up your lights, be sure to double-check any wires or bulbs that might become hazardous. 

Electronics - technology is always advancing and you might receive a fancy new piece of electronics for the holidays. Untested electronics are a major fire hazard and every single year people light up their living rooms with more than their Christmas tree. 

The Holiday Tree - Speaking of trees.... many people begin their holiday season with a bushy, green, pine-smelling bunch of branches. However, as time goes on, these supple branches die and can become a nasty problem (and we're not talking about the cleanup). Be sure your tree is properly watered, at least a couple feet away from an outlet, and for Pete's sake don't put any candles nearby!

Holiday's never stop our fire restoration services!

Here at SERVPRO of Shakopee/Savage/Prior Lake, even if it is the holiday season, we are still faster to any sized disaster! The fire department will have to put our your fire, but we will zip in immediately after it is safe to handle deeper restorations. As your local water damage and fire damage company, we can handle it all! From start to finish (yes that means reconstruction services, too!), we're here to help. Call 952-403-1050 today with any questions about our services.

An Informational Tidbit on Fire Damage

11/16/2021 (Permalink)

The fire triangle illustrates the three elements a fire needs to ignite: heat, fuel, and an oxidizing agent.

A Little Lesson About Fire

When the leaves begin to fall and snowflakes begin to flurry around, people begin to dread the cold weather. "Time to crank up the heat!" As much as we adore our HVAC heating systems and indoor fireplaces, it is important to be cognizant of the hazards of fires.

Each year, from 2017 to 2019, there was an estimated average of 106,700 multifamily residential building fires. These fires results in 400 deaths, 3,875 injuries, and over $1.7 billion dollars in property losses. Wow!

It is important to be aware of the obvious concerns like avoiding crowding your furnace or keeping things by an open flame, but it is important to consider other threats. Cooking (around 74%) was the leading cause of multifamily residential building homes. In addition to cooking, cooking areas and kitchens were the primary areas of origin for non-confined multifamily residential building fires. Holiday lights are also on the list! Be aware of how many cords you're plugging into an extension cord.

24/7 Fire Restoration Services

Our certified technicians are on the clock 24 hours a day, seven days a week year round. Even though multifamily residential building fires occur most commonly from 4pm-9pm, you could be in the 3% that occur at 1am. In that case, we are the ones to call! Once the firefighters take care of business, we will follow with the water damage and fire damage mitigation steps.

If your property has been affected by fire damage, call SERVPRO of Shakopee/Savage/Prior Lake today at 952-473-4837. We're here to service Shakopee, Savage, Prior Lake, and the greater Twin Cities area in general. We're always "Here to Help!"

Source

Choose Us for Your Local Water Damage Restoration Company

11/15/2021 (Permalink)

Here is an instance where we had to remove drywall and flooring that was damaged by intruding water.

Water Damage Restoration

When you have a water damage event on your property, SERVPRO of Shakopee/Savage/Prior Lake will respond quickly to prevent further damage and begin the water repair and restoration process.

Water damage is caused by intruding water that attacks materials, creating rotting wood, microbial growth, bacterial growth, rusting of steel, swelling of wood, and de-lamination of materials like carpet and plywood. 

Originating from a wide variety of sources like a dishwasher hose, a washing machine overflow, broken and leaking pipes, flooding, and building envelope failures, 13.7% of all water used in a home today can be attributed to plumbing leaks.

Small Hole, Massive Problem

On average, each home in the United States will waste approximately 10,000 gallons of water. per year For example, a tiny 1/8th inch hole in a pipe can release almost 250 gallons of water per day. This scary statistic alone should be enough reasoning as to why you should replace any worn pipe fittings and hose connections to all household appliances that use water at least once per year.

Following Procedure

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is one of the main certifying bodies that regulates and educates our technicians on water damage restoration procedures. Although every water damage event is different, the water damage restoration steps are often the same. To review how we handle water damage restoration, check out our process here.

Why choose SERVPRO of Shakopee/Savage/Prior Lake?

First, our customer-focused professionals will assess the water damage to your property. Afterwards, our top-notch people will help ensure that you understand the severity of the damage so that you are able to make the best decisions for the restoration of your home.

Whatever size the water damage is to your property, we have the equipment to deal with it. Call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 for our 24/7 services.

Get Your Furnace Ready for Winter!

11/12/2021 (Permalink)

We're back in full swing for school, the leaves are dropping like flies, and your Starbucks Pumpkin flavored beverage is only doing so much to stave off the morning chill. It's that dreaded time of year again: turning your HVAC system from "Cool" to "Heat." Take a quick moment to check the following list to be sure that your furnace is good to go for the upcoming winter and dropping temperatures.

Tips to Prepare Your Furnace for Winter

1. Change your air filters. More than likely, you have air filters behind a vent grill in a wall or ceiling, or potentially a single filter in the HVAC system itself. By cleaning or replacing your filter, you will keep nasty particles out of you HVAC system and the air that you breathe in general will be cleaner.
2. Clean the heat exchanger. By hiring a trained professional, your heat exchanger should be brushed and vacuumed out annually. Why? The technician will check for cracks or damages that could lead to a dangerous carbon monoxide leak. 
3. Inspect your carbon monoxide detectors. Just like your fire detectors, you should be routinely inspecting and replacing your carbon monoxide detectors. These alarms will help protect you from the "silent killer."
4. Remove any items you have stored near your furnace. Especially the flammable ones! It is extremely dangerous to congest your furnace with items, particularly anything that is likely to catch fire. Remove any items that are sitting on top or in front of your air vents, too.
5. Inspect the exhaust flue that is outside. Surprisingly enough, you might have a smart animal that has built a nest in your flue or a tree that has grown just a little too much and is now blocking the way. Clear any obstruction to ensure that your HVAC system can work properly.

If you have any issues with these tips, don't be afraid to contact your local HVAC professional. It'll always be better to prepare than to deal with fire damage later. If fire damage occurs in your home, don't hesitate to call us! We're here to help all day every day!

Living the Storm Team Dream

11/10/2021 (Permalink)

The SERVPRO Disaster Recovery Team can provide help whether you're dealing with a tornado, hurricane, blizzard or flood.

Calling Storm Team Wilson!

From August 26th to September 4th, 2021 Hurricane Ida ravaged the state of Louisiana. It became the second-most damaging and intense hurricane to make landfall in Louisiana, right behind Hurricane Katrina in 2005. It caused roughly $65.25 billion in damages and is considered the fourth-costliest Atlantic Hurricane in the United States.

How do you even begin to combat all of that damage?

Have no fear, SERVPRO is here! One of the most amazing things about our network of franchises is that we are able to compile our skills and abilities together to create a super team. Franchises from all over the United States came together to send out equipment and technicians to begin remediating this vast amount of storm damage.

Two of our technicians, Tucker and Jordan, were down in Louisiana for multiple weeks estimating and completing mitigation work for a small portion of the millions of lives that were affected. Tucker and Jordan spent a countless hours working through unsettling situations to help bring people's lives back to some sense of normalcy.

From inches of snow to downed trees to severe flooding, our Storm Team foes it all! We are extremely proud to send crew members to join forces with other SERVPRO professionals across the nation when severe weather elsewhere brings devastation. 

SERVPRO of Shakopee/Savage/Prior Lake offers comprehensive storm damage cleanup and restoration services locally and state-wide. If you're in need of services, call us today at 952-403-1050!

Slow Down Water Damage

11/8/2021 (Permalink)

Whether you live near Lake Minnetonka, in the urban areas of Minneapolis and St. Paul, or in surrounding communities, we can help!

Traveling Water Damage

When your property faces water damage, it can be an eye-opening experience. The effects of water damage can be extremely daunting as the building's materials and your personal contents are being soaked from the water. In this blog, you will discover that three are steps that you can take in order to minimize the amount of water damage that will occur.

Follow these water damage cleanup steps:

Eradicate the source of the water.

• Although this is seemingly obvious, many people will panic when they see flooding water on their property. Before you move on to any of the next steps, you need to complete this one first, without a doubt. Sometimes the source of the water isn't obvious and you will have to search around your property for a burst pipe, a broken water heater, or even a blocked gutter.

Remove as much water as possible.

• Make sure that the water is not contaminated before trying to extract the water! If the water is dirty (sewage, flood water, or has been sitting for a long period of time) you should always wait for a water restoration professional to avoid illness. If there are only a few inches on the floor, you can use whatever tools you have available to clean it up. 

Separate all personal items from the affected areas.

• To prevent your personal belongings from suffering water damage, remove all materials that not are not attached to the floors or the walls. Make certain that you are grabbing any porous materials like wood, fabrics, and paper because they pose the highest risk for permanent damage.

Get those fans movin'!

• One of the most important parts of the drying process is to remove as much moisture from the air as possible. You can use any dehumidifiers or large fans in addition to opening windows as long as the outside conditions will allow for proper drying. By keeping the air circulating, you will prevent bacterial growth and promote drying.

If you are unable to perform any of these functions yourself, give us a call! We're professionally trained and always ready for anything!

Director of Client Services: Aimee Morris

11/3/2021 (Permalink)

Our Director of Client Services - Aimee Morris

Our Newest Beacon of Light: Aimee Morris

Earlier this year we were very lucky to welcome Aimee Morris to our Commercial Account division. Aimee was exactly what we needed! With over 15 years experience in the restoration industry, Aimee's all-around knowledge of the industry has been a great asset for us.

We swear Aimee has eyes on every angle of the company. She manages all aspects of commercial accounts so you can be guaranteed that you, as a client, will have seamless communication throughout your whole project. She works with your scheduling, provides rapid updates, and ensure that our team members stay on track so that projects are finished in an efficient manner.

Aimee enjoys grabbing coffee with current and prospective clients. She always has a shimmering shining smile and really wants to get to know what your needs are as a customer. Whether it takes a phone call, email, or connection through LinkedIn, Aimee is always open for communication. As a company, we strive to hold a genuine valuable relationship with the people that we work with. It is important that you know that if you have any questions regarding your project that you reach out to us or Aimee immediately, that way we can keep your project on track. 

You can depend on Aimee and our technicians to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine bright again. Give us a call at 952-403-1050 today and let us make it "Like it never even happened."

Choose SERVPRO for Your Construction Needs!

11/1/2021 (Permalink)

If you’ve had damage to your home or just want to remodel, we have everything you need to complete your home construction project.

Experienced Construction and Restoration Specialists

When you experience fire damage, water damage, or storm damage, the last thing you want to worry about is managing the clean up and contacting multiple repair crews for your property. Here at SERVPRO of Shakopee/Savage/Prior Lake, we are your one-stop shop for residential construction and commercial construction!

It can be a hassle to deal with a multitude of home construction companies near you - so let us take the pressure off of your shoulders! We are licensed contractors throughout the state of Minnesota and believe in delivering quality workmanship to make your property look "Like it never even happened."

Why choose SERVPRO of Shakopee/Savage/Prior Lake for Home Restoration?

We understand that their will always be a concern regarding the cost of construction services. By utilizing our services, we will handle:

• Managing the Construction Plan and Timeline
• Weekly updates regarding your personalized plan and completed work
• Material selections and ordering of goods
• Insurance Claims process

Because we are a one-stop shop, you will have seamless communication with one of our project managers who will be your advocate from start to finish. In addition to having a dedicated project manager, your property restoration will go much quicker due to our ability to coordinate construction work as mitigation is being completed. Throughout each phase in our construction process your participation in making certain decisions about your plan will have an impact on cost and schedule, but we will help you along every step of the way.

What services do we provide?

Our list of services goes on and on and on - it seems to be never ending. Click here to view most of our services or see below for a few examples:

• Board Up
• Drywall
• Electrical
• Flooring Repair and Installation
• Painting Services
• Framing
• ....and so much more!

When disaster hits your property, do the right thing and call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050! You won't regret the excellence of our construction services!

Preventing Furnace Fires in your Home

10/25/2021 (Permalink)

Diminish the chances that a furnace starts a fire in your home by following these tips!

The National Fire Protection Association claims that more than one in six home fires originate from heating equipment, which is the second most common cause of a fire behind cooking. Even though a large majority of these pieces of heating equipment are space heaters or fire places, one out of every ten starts with a central heating system.

Follow the tips below to minimize your chances for a furnace fire!

• Have your furnace serviced - Prior to the cold season, hire a professional to inspect your equipment to ensure your furnace is working properly.
• Replace the air filter - You should replace your filter every month or so, depending on the manufacturer's specifications. Furnace filters help prevent air contamination in your home.
• Check and clean air vents and ducts - it's as simple as getting out your vacuum and removing the dust in your vents and ducts. We know this job can suck, so you can always hire a professional!
• Inspect the exhaust vent - Ensure that your exhaust vent is clear from any obstruction such as a rodent's nest, leaves, or snow. 
• Remove items from around the furnace - if there are flammable items near a flame, need we say more? Clear the area of all flammable objects. 

When winterizing your home or preparing for cold season, your furnace should be on the list! All of these maintenance tasks can be complete in just a few hours. If you're not comfortable with any of these processes, call a professional! For professional fire, water, and mold remediation services, give us a jingle at 952-403-1050!

Content Cleaning: What is it and how do we do it?

9/7/2021 (Permalink)

Here is an example of a children's toy that was damaged by fire and then cleaned up by our certified technicians.

As one of the top SERVPRO franchises in Minnesota, SERVPRO of Shakopee/Savage/Prior Lake is there to help you when everything has been turned upside down by fire damage. When your property has been ravaged by flames, many important belongings and documents can be severely damaged by flames, soot, and smoke odors. With our expansive cleaning capabilities, we are able to salvage many of your items and restore them to make it look "Like it never even happened." By doing this, we can save you money by restoring your contents instead of having to replace them.

Packing Out the Contents

The first thing to do after you experience fire damage is to assess the entire property for damage. By assessing the damage, we will be able to figure out what our next steps are regarding cleaning your personal belongings. Our certified technicians will determine whether or not the items are salvageable, they will take photos of all of the contents, they will take inventory of items that are restorable, and then we will safely and carefully pack up all of the items to be moved. Once boxed up, the items will be labeled by name and stored in our 18,000 square foot warehouse in climate-controlled vault storage.

The Cleaning

Once the contents have been safely moved to our warehouse, they are brought into our cleaning room where our certified technicians will dictate the best method of cleaning. They will determine the best path of cleaning based on several factors:

• Are they hard or soft contents?
• Do they need to be hand washed or machine washed?
• What sort of chemical can be used that won't damage the material?

Hard contents, such as dishes, vases, and other sturdy objects will be cleaned in machines like  ultrasonic equipment and deodorizers for smoke odor. For objects that cannot handle the harshness of an automated machine, we will hand-clean the item with environmentally-friendly degreaser or odor counteractants.

Moving Back Home

After our technicians mitigate the fire damage and our reconstruction division repairs your property back to normal, our team will pack up your contents and send them to your home. With your fire damaged contents repair back to normal, you can enjoy living life the way it was prior to your properties' fire.

If you find yourself in need of water or fire damage mitigation, content cleaning, or reconstruction services, give us a ring today at 952-403-1050. We service Shakopee, Savage, Prior Lake, and the greater Twin Cities Area (Minneapolis and St. Paul).

Tips for Preventing Water Damage in Your Home

8/23/2021 (Permalink)

Here is a daily departure photo of rooms with fans after water damage has occurred,

Water damage is one of the most common structural damage problems home and business owners have to deal with. Unlike other types of damage, which tend to be sudden and easy to notice, water damage usually happens slowly over time and is not noticeable until it's too late. However, some types of water damage, such as those from hurricanes and thunderstorms, can occur very quickly with disastrous results.

If you want to make sure that you never have to call for a water damage restoration company near you, it's best to prepare your property for water damage before disaster strikes.

The easiest way to avoid having to call an excellent water damage restoration company such as ours is to try to avoid water damage altogether. Although this can be a tall order, especially within storm season, that gives you all the more reason to be prepared.

4 Essential Water Damage Prevention Practices:

Fix and renovate your plumbing.

Most people associate water damage with thunderstorms and hurricanes, when in reality, the real problem is bad plumbing. Whether it's a new but poorly constructed building or an older building that has had no plumbing renovation in decades - a water pipe burst in a house can wreak havoc either way. Updating your plumbing can be as simple as starting with the hoses and faucets and then you can move on to the seals and pipes.

Take care of your building's exterior structure.

Storms and other disastrous weather conditions are a primary task for water restoration companies. To avoid having to deal with the consequences of a weather disaster, it is crucial to renovate your building's exterior by:

• Caulking and sealing windows
• Installing impact windows
• Replace missing or damage shingles on your roof
• Clean downspouts and install gutter guards
• Repair outside walls if they are not fully sealed

Prevent water seepage by resealing your basement.

Basement water damage restoration is extremely common for our business. It is an extremely common area or water seepage to occur. Routinely check for cracks in the building's foundation and floor slabs - make it an effort to reseal them. Be sure to install backwater valves to your sewage system to help avoid sewer backup.

Keep your eyes peeled for mold growth.

Mold is not only caused by water damage, but it also causes further water damage by eroding your building's foundation. Check for mold growth in your basement, crawlspace, and roof to make sure that your structure is in superior condition.

If you are unsure whether or not you have water damage or mold damage, we are a water damage restoration resource for you. Give us a call at 952-403-1050 with any of your needs.

What to do when you wonder: What's the best water damage restoration company near me?

7/23/2021 (Permalink)

Here is a testimonial from a recent client.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Shakopee/Savage/Prior Lake are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Shakopee, Savage, and Prior Lake community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us at 952-403-1050!

Why?

SERVPRO of Shakopee/Savage/Prior Lake is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Shakopee/Savage/Prior Lake is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

Fire Damage Restoration Process

7/22/2021 (Permalink)

The fire damage restoration process includes the removal of soot residues from various surfaces and materials. Depending on the severity of the fire, the soot that remains can be drastically different from one fire to the next.

Fires that give off smoke produce smoke-filled residues and soot. When smoke is released into the air when various materials are decomposing, the soot is in the form of suspended particles, gases, and aerosols.

The fire damage restoration process is dependent on what types of residue is on the material. Different cleaning and restoration methods will be used for each residue.

1. Cleaning Dry Smoke Residue
2. Cleaning Wet Smoke Residue
3. Protein Residue
4. Fuel Oil Soot Residue

During a fire, soot and smoke particles love to settle on and adhere to any surface they can get their hands on. Our fire damage restoration process is top-notch and means we have the capability to remove and clean these residues. Put confidence in your local professionals that provide you with the best fire restoration services available!

How To Tell If Water Damage Is Old

7/19/2021 (Permalink)

As water damage restoration experts, we understand the issues that water damage presents, especially when it isn't in your sight. When discovered, water spots are clues that indicate a leaky pipe or condensation that is generating the problem.

Even though it impossible to know exactly how long your water damage issues have lingered, there are steps you can take to tell if your water damage is old or new.

Steps to Determining if your Water Damage is Old

1. Review the history of the house. As soon as water spots are discovered, take note of when you found them. IT's important to recognize and understand what is new and what is old because smaller leaks can take months to appear.
2. Touch the water spot. Water damage drywall or a water damage ceiling spot will be mushy and squishy since the material will have soaked up a fair amount of water. A newer spot will be wet, but the drywall and ceiling will remain strong.
3. Examine the materials. It's important to know what materials your walls and ceilings are composed of because thick paint or tiles can trap water. If this is the circumstance, even a small spot where there is water damage can indicate that it has been around for awhile. 

Are you still unsure how to tell if water damage is old or new? Give us a call today!

As your local water damage repair company, we can fix drywall water damage! For all of your water damage restoration needs, get in touch with us. When there's a lea that you cannot detect, it is crucial to contact an expert like us! Call 952-403-1050 now!

Full Service Restoration - We do it all!

7/2/2021 (Permalink)

From mitigation to reconstruction, we are a full-service company. Let us take the pressure off your hands!

One thing about SERVPRO of Shakopee/Savage/Prior Lake that sets us apart from other local restoration companies is the fact that we have an in-house reconstruction team! Our team is highly skilled and able to do everything from a simple painting to performing an entire remodel.

What does this mean for you?

Keeping the cost at a minimum for our clients, our overall price won't have any additional subcontractor fees or bills attached to it! We are a local franchise that stands by the idea that we are committed to providing quality work and communication with the utmost integrity. 

This commitment is what distinguishes us from others and allows us to make our slogan "Like it never even happened" a reality for you and your property after damage occurs.

Take a peek at our services:

• Flooring: Carpet/Tile
• Painting
• Siding/Roofing
• Drywall/Ceiling
• Plumbing
• Electrical
• HVAC/Air Ducts
• Kitchen/Cabinets
• Carpentry/Framing
• Structural Repairs
• Windows/Doors
• Exterior Finishing

For any of your reconstruction needs, questions, or concerns, contact Jeff at 952-270-0603.

First Golf Event in Over a Year!

6/15/2021 (Permalink)

Aimee, Tierney, and Scott at their booth in Mendota Heights.

Last week Scott (Owner), Aimee (Director of Client Services), and Tierney (Marketing Specialist) hosted a booth at the IREM Minnesota Chapter Golf Tournament!

What a day it was! With a heat advisory for 4 straight days and not a single cloud in the sky, Aimee, Scott, and Tierney took on a long day in the heat.

Our infamous "What the Duck?!" game was a hit. The goal of the game was to avoid the only duck without a number, which we called the Ugly Duckling. If you successfully grabbed a 1, 2, or 3, you were entered into a raffle for lunch for your office, a $100 Visa gift card, or both!

Community involvement is one of our passions and it has been way too long since we were able to go out and about with familiar faces. Despite the last year, everyone was in high spirits to converse and get back into the swing of things.

Being involved with an association like IREM reminds us of the importance of making a difference in the careers of those who manage and are being managed. Through professional development events and collaboration with various business, IREM sets the stage for opening doors, forging connections, and showing the way forward.

Tackling Fire Odors

6/10/2021 (Permalink)

In this photo, Ryan examines fire damage in Shakopee.

Anyone that ever shares space with a smoker knows how hard it is to get the smell out of your clothes, hair, and skin. Imagine flames in your home and that smoke is making its way through the ventilation system, going from room to room and settling upon your bed sheets, upholstery, curtains, and even your wallpaper. Regardless of the extent of fire damage to your home, it almost seems like the smoke, and its residual smell is an even bigger problem than sweeping ashes and cleaning soot.

In Shakopee, Savage, or Prior Lake, your smoke and fire damage is ideal for our SERVPRO team to tackle. Our team of experts trains specifically to address all consequences of a home fire, regardless of its size. Once we arrive at your home, we invite you to trust our knowledge and expertise as we attack all aspects of fire damage, including ridding your home of the unpleasant smell of smoke.

The term deodorizing is the all-inclusive name we use for agents capable of neutralizing or eliminating odor molecules. In practice, there are quite a few options to expel smells from your home. Our SERVPRO team considers each option and its benefits before applying it to your home. In some cases, we may bring special equipment such as an ozone generator, ventilators, or pressure sprayers to help us in deodorizing your home. In other instances, such as the use of deodorizing pellets, the application is straightforward and does not require extra equipment or space. When we exhaust our resources, and the smell remains, we may opt to use a sealant in your home, which permanently traps odor molecules, so your senses do not pick up on them.

SERVPRO of Shakopee/Savage/Prior Lake is available to you around the clock. Our hotline is available 24/7 to meet your needs. Call us at 952-403-1050 as soon as it is safe to enter your home and let us address the smoke and soot remains as quickly as possible. Our careful and knowledgeable approach helps us leave your home, "Like it never even happened."

Mold Remediation: Mold versus Mildew

5/29/2021 (Permalink)

This is an example of growth behind baseboards in a home after water damage had occurred.

When a home suffers a water damage event, a mold infestation can quickly arise and spread throughout a home in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional that has training and experience to properly resolve the mold infestation. That's where we come in!

How can you tell the difference between mold and mildew?

Primarily mildew is a plant disease but it can thrive on any organic matter, not just living tissue. It can appear on clothing, leather, paper, walls, ceilings, floor and even on your shower wall. It usually grows in a flat pattern in a white, gray or yellowish color. It will turn brown or black over time.

Mold is usually fuzzy and appears in irregular shaped spots. It also can appear in many different colors – blue, green, yellow, brown, gray, black, or white. Mold grows on organic matter everywhere but is only visible once the colonies grow.

How can you test the affected area to see if it is mildew or mold?

If you are unsure of what the substance is within the affected area, you can easily have it tested. The best course of action is to ask for professional assistance (like us!), but you can also fairly easily identify whether it is mildew or mold with a little bit of household bleach.

1. Apply a few drops of bleach to the affected area.

2. Wait 5 minutes and inspect the spot.

3. If the affected area becomes lighter, you are more than likely dealing with mildew. If the spot remains dark, it is most likely mold.

Who do you call when you think you've got mold?

SERVPRO of Shakopee/Savage/Prior Lake, that's who!

If you suspect that your Shakopee home or business has a mold problem, we can inspect, assess and remediate your property. Call 952-403-1050 with any questions or concerns. 

Providing Better Service with Continuing Education Courses

5/17/2021 (Permalink)

CE Course Information

SERVPRO of Shakopee/Savage/Prior Lake offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

• Biohazard Cleanup
• Understanding Mold in the Restoration Industry
• Restorative Drying for Water Damage
• Mitigation Awareness Response Seminars
• The Hazards of Hoarding

Our upcoming CE Course will be on Wednesday, May 26th at the Chaska Event Center.

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

For reservations, click on this link. If you have any questions, please contact Ryan Weber at ryanw@SERVPRO10278.com or give him a call at 612-751-5597. 

Here to Help with Flood Damage in your Home

5/10/2021 (Permalink)

We make it "Like it never even happened."

Flooding often happens in Minneapolis when the snow melts in the spring, and there is excess precipitation added to the already-saturated ground.  Dealing with the restoration process after flood damage is an overwhelming challenge. Having the help of trained, competent professionals can make the process so much more comfortable from the actual restoration process itself to understanding how to best deal with insurance companies.

Offering Our Expert Advice

If you have flood damage in your home, SERVPRO is available to assist you every step of the way until your property is back to its preloss condition. We understand that time is of the essence and respond quickly to your emergency call. Our skilled technicians are available twenty-four hours a day, every single day of the year. We’re Faster to Any Size Disaster.

Making a Plan

SERVPRO technicians create a customized plan for the restoration of your home. We use the training learned in SERVPRO's Institute of Inspection Cleaning and Restoration Certification (IICRC) to tackle each unique situation, understanding when and how to use moisture detectors and hygrometers to measure moisture content. We also decide if the damage requires controlled demolition techniques such as flood cuts to release trapped water. During each step of the process, our project managers use their advanced training and professional expertise to recover from flood damage effectively.

Aside from creating a customized plan, SERVPRO technicians use specialized equipment and cleaning agents to remove floodwater and disinfect after black water exposure, possibly containing disease-causing microorganisms and potentially dangerous chemical contaminants. When needed, we use submersible pumps to eliminate deep water and extraction tools for remaining moisture, either truck-mounted or in portable wand form. We then use high-velocity air movers to blow warm air over moist surfaces and industrial-strength dehumidifiers to draw moisture out of the air.

SERVPRO has specially formulated cleaners containing chlorine or alcohol that attack dangerous microbes to ensure the safety and health of everyone in your home. SERVPRO technicians are qualified professionals, ready to create a plan for restoration and execute that plan using knowledge, specialized equipment, and high-quality cleaning products. We make it, “Like it never even happened.”

Contact SERVPRO of Coon Rapids/Central Anoka County at 763-712-9712 for an expert consultation.

Shutt-ing down Storms

5/3/2021 (Permalink)

We can scale our resources to handle any size storm or disaster.

Most Common Types of Shutters

Protect Your Windows from Powerful, High Winds

When there's a storm on the radar, it's important to protect your home's windows from being damaged by strong winds and debris that is picked up. There are many ways to safeguard your windows, see the information below for some options.

Temporary Options:

Plywood: To be effective, the plywood must be thick enough and installed correctly. Here at SERVPRO of Shakopee/Savage/Prior Lake we're a licensed contractor with the state of Minnesota and can help with your board up needs. This would be the most inexpensive method of protection.

Fabric Screen: Created from storm-rated material, these sheets attach to the outside of your windows using clips or grommets. Although a little bit more pricey, these sheets are often lighter and easier to install than plywood.

Storm Panels: Made from aluminum, steel, polycarbonate, these panels bolt over the outside of your windows and are still typically lighter and easier than plywood.

Permanent Options:

Permanent options are more costly than temporary methods, but once they are installed they are much quicker to put into action if you're crunched in time.

Bahama: Similar to awnings, these shutters are permanently attached to the top of a window. They can be quickly bolted closed when high winds are predicted and are slightly decorative when not in-use.

Accordion: These window coverings are hinged and are typically made of aluminum, steel, or polycarbonate like storm panels. They fold up into a box that are forever attached to one side of a window. 

Colonial: Similarly to the Accordion option, these are latched across the window, but are latched on both sides of the window.

Roll-down: With tracks along both sides of the window, the roll-down option is also very similar to the Bahama. 

When you consider the possibility of extensive storm damage restoration, protecting your home's windows from high winds doesn't seem like the worst option. However, if you do happen to decide not to invest, be sure to call SERVPRO of Shakopee/Savage/Prior Lake today: 952-403-1050. 

Fire Preparedness Tips for Businesses

4/26/2021 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake is dedicated to responding immediately to your Shakopee fire damage emergency.

6 Fire Preparedness Tips

Unfortunately, a fire can occur at any point in time. Although preventative measures can be taken, businesses will never be able to truly protect themselves against one. There are fire preparation strategies to prevent accidental fires and curb fire damage.

1. Equipment

Ensuring that the right equipment in accessible is the first line of defense for when the unthinkable happens. It is crucial to regularly inspect sprinkler systems, fire extinguishers, and alarms.

2. Waste Disposal

If your business has products that are flammable or involve any hazardous materials including oils to aerosol, it is important to understand protocol for the disposal of these items. 

3. Storage

In addition to knowing how to dispose of hazardous materials properly, they need to be stored in the correct environment. It is imperative that they be kept within a dry, secure location that has excellent ventilation. 

4. Cleanliness

Who doesn't love a tidied building? Along with the aesthetic appeal of a clean building, reducing clutter will help minimize the spread of a fire and will keep the pathway to emergency exits clear. It is important that that safety of your employees is at the top of the list.

5. Plan

Every single property, whether it is a home or business, should have an emergency and evacuation plan. A fire preparation plan should include a hierarchy of people in charge in order to ensure that the plan goes smoothly. These should be people who are able to lead a crowd as well as stay calm in stressful situations. 

6. Communicate

Many properties have a plan in place but unfortunately do not communicate it to their employees. It is vital to conduct equipment demonstrations to ensure everyone knows how to use fire extinguishers and other tools.

Fire preparation can minimize risk and ensure the situation is handled in the best possible way. Even if a fire does break out there are fire and smoke damage professionals at SERVPRO of Shakopee/Savage/Prior Lake that can help restore your business back to its preloss condition.

Dedication to Restoration

4/19/2021 (Permalink)

SERVPRO of Shakopee / Savage / Prior Lake technicians are highly trained and use advanced equipment and techniques to clean and restore your home.

Restoration comes in all different assortments from residential and commercial loss to water, fire, mold, and storm damage. This conglomeration of issues must be handled differently and here at SERVPRO of Shakopee/Savage/Prior Lake, we understand the distinct difference involved.

A Widely Certified Staff

Our crew is very fortunate enough to have the ability to train for both commercial and residential losses through the IICRC. No matter what the size of loss is, our team is prepared to handle whatever is thrown our way.

Unique Disaster Recovery Team

Not every SERVPRO Franchise has this specific team that responds to a large disaster, wherever it may be located. For example, our Disaster Recovery Team has traveled to the following disasters across the United States:

• 2017 California Wildfires
• 2015 Carolina Floods
• 2007 Ohio Floods

Those are just a few examples of what the Disaster Recovery Team is capable of completing. 

Commercial Property

Although losses in any instance require a speedy response, commercial property damage causes an interruption in business. An interruption in business could cause our commercial clients to lose a significant amount of revenue. Our top priority is to get our expert technicians to the scene as quickly as possible to begin commercial restoration. 

"Like it never even happened."

You can trust that SERVPRO of Shakopee/Savage/Prior Lake is ready to respond quickly and efficiently to any disaster so that you can get back to full operation as soon as possible. Call 952-403-1050 today.

Mold Problems: Signs and Services

4/16/2021 (Permalink)

Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of

Mold is a problem and concern that any modern homeowner or property owner should be prepared to face. You may feel inclined to ignore a small spot of mold, but when you consider the health effects it can have on your home and environment, you know you need a solution. Our professional and certified mold remediation services around Shakopee ensure that you don't encounter mold in your house again - at least until the next flood or leak.

What is Mold Remediation/Removal?

Mold remediation is all the processes involved in restoring the mold spores level in your home. Remediation is the whole bang for your buck that not only removes current mold issues, but ensures that it will not grow again. SERVPRO of Shakopee/Savage/Prior Lake is certified to remove the physical mold that is present in addition to reducing airborne spores. 

Warning Signs of a Mold Problem

Mold is always present. Whether it is in the air, indoors, or outdoors, this fungus has been around for millions of years. When exposed to moisture, it feeds, expands, and releases mold spores into the air.

You might be asking yourself: "How will I know if there are unsafe levels of mold present?"

• Mold has a variety of colors from black to white, although green and black see to be the most prevalent.
• Mold has a nasty musty odor that signals its presence. If you notice an odd scent even after eliminating all other possibilities, mold testing will help you verify if you really have mold issues, if it is just a stain on the wall, or an odd smell.

If you find yourself wondering if that smell is your garbage or that spot on the wall is just dirt from the dog, consider your local mold remediation service and...

HIRE A MOLD REMEDIATION SERVICE LIKE US!

Our specialized technicians make use of modern equipment to carry out mold removal or remediation in Shakopee/Savage/Prior Lake. There is no need to question who you go to when you're worried about mold. Call 952-403-1050 today with any questions or concerns.

Tree branch down? Branch out to SERVPRO!

4/12/2021 (Permalink)

Our team has been repairing damage to homes and businesses from storms and flooding for three decades.

Heavy rains and strong winds can accompany just about any thunderstorm, which can cause a ton of storm damage! Our expert technicians at SERVPRO of Shakopee/Savage/Prior Lake are available 24 hours a day, seven days a week at your service!

When winds pick up debris and throws the debris around, there is a chance that it could damage your home. I think we've all had the small fear of a large branch going through your roof or a window!

SERVPRO of Shakopee/Savage/Prior Lake can handle your storm disaster needs!

Whether a large branch crashes through the roof or flies through a window, we're available to help you at any time. The first step is to ensure your safety! 

SERVPRO is capable of storing your belongings in case the water damage becomes too severe. Along with drying anything that becomes water damaged, you as a homeowner are capable of using our cleaning services. From upholstery to drapes to carpets and walls, SERVPRO of Shakopee/Savage/Prior Lake will make it "Like is never even happened."

Post-Storm Solutions

After we clean up the mess from potential flying debris, we are a certified contractor within Minnesota and can help with any of your rebuilding needs. 

Storm damage can happen fast, but we're faster.

If you need any assistance, feel free to give SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050.

Mold Prevention Tips for a Commercial Property

4/5/2021 (Permalink)

Our technicians are certified in Antimicrobial Remediation by the IICRC and collectively have 30 years experience in inspecting and restoring homes.

When you discover a patch of small mold in your commercial property it may not seem like a big deal. However, if moisture presents itself in another area with spores, the opportunity for the mold to spread will occur rapidly. Here are some simple tips to prevent mold in your commercial property.

Mold Problems are a no-go

Deal with all leaks quickly. The source of the leak is not important; whether the leak stems from the roof, plumbing, or wind blown in the front doors, you need to deal with it immediately. Moisture is the perfect catalyst for mold growth.

Lots of moisture in the air? It may be beneficial to run a commercial dehumidifier. The goal is to keep your humidity around 40% to help prevent mold growth in the future.

Maintain superb ventilation! Keep your HVAC system in good working order by changing filters and cleaning your vents and ducts regularly. SERVPRO of Shakopee/Savage/Prior Lake has commercial services such as these to help you maintain your property. 

Call SERVPRO to deal with any flooding immediately. If standing water is not extracted properly by a professional, it may lead to secondary issues such as seeping into cracks, causing damage to furniture, and exhibit a breeding ground for mold.

What to do when you discover mold

SERVPRO of Shakopee/Savage/Prior Lake is certified in mold remediation by the IICRC.

All of our technicians have been certified and are knowledgeable when it comes to restoring your property after mold damage. We use advanced technology such as thermal cameras and moisture meters to ensure we are diagnosing the problem correctly.

We service the entire Scott County and Carver County areas and are ready to help you 24 hours a day, seven days a week!

If you see signs of mold, call us today at 952-403-1050!

Home Water Damage Prevention: Essential Practices

3/29/2021 (Permalink)

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home and belongings.

Many people lack the proactive approach of protecting their home with preventative care. In 2017, 19.5% of property damage claims were water and freezing incidents. You're obviously reading this for a reason -- don't be one of those people!

Don't Delay Preventative Care, Take Action Now!

The Plumbing Process

If you don't know how your indoor plumbing system works, you need to get educated before water damage does occur. You'll want to put yourself on a schedule and check your hoses to the dishwasher, washing machine, refrigerator, and water heater at least once a year. If any hose begins to leak you'll need to replace it, otherwise replace these hoses once every five to seven years. You are also able to purchase a moisture detection system that will tell you when a leak occurs. 

Prevent Water Seepage

A lot of basements are wholly underground which leaves room for water to seep through the foundation if it has shifted, or leave it susceptible to water moving through cracks which causes erosion. If it has been awhile, you may want to invest in resealing your basement before any water damage occurs. If you're unsure if there are any issues, keep an eye on your basement during a heavy storm. If you notice any spots that are becoming wet you should paint it with a water sealant. You may also call the experts at SERVPRO of Shakopee/Savage/Prior Lake for an estimate.

Repair Your Home's Exterior

Although lots of obvious damage is seen on the inside, it's important to look from the outside in. Ensure that your windows are sealed by using caulk. If you are worried about leaks in the roof, check to make sure all of your shingles are in good condition and not missing or damaged. Also, check your irrigation systems and sprinklers. It's important that they don't face directly towards the house because they have potential to cause foundation and wall damage. 

Those are three simple tips to help you begin taking precautionary measures to help prevent water damage in your home. If you suspect any water damage or discover any mold, give SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050. 

Water Damage By Class: What's the Difference?

3/22/2021 (Permalink)

If your home or business suffers damage from water, fire or smoke, call our team today- our team is always ready to help!

According to the IICRC there are a total of 4 classes that distinguish the types of water intrusions in regards to the amount of water that has affected the property. Even though water damage is separated into classes, we know it's not a very classy act to deal with. 

IICRC Class One:

The restoration work required for class one damage is the smallest amount of the four classes. An example would be a water tank that leaks onto a concrete floor or a sink overflowing in a kitchen. Although the least work, it is crucial to have a timely reaction in order to stop the water from spreading.

IICRC Class Two:

Class Two goes a step farther than one, of course, and involves a much larger area and greater absorption of water. If there are porous items in the area they are susceptible to absorbing a significant amount of water, which often correlates to a much larger amount of remediation time.

IICRC Class Three:

Class Three means that the largest amount of water has spread across an entire room, often coming into contact with poor porous materials such as carpets, furniture, and even ceilings. Structural damage can occur rather quickly after a Class Three water damage event meaning the intrusion of water needs to be addressed appropriately by a professional. Events such as a natural disaster often fall into class 3 as well as a vastly flooded basement.

IICRC Class Four:

Often requiring high-powered equipment to get the job done, a class four water intrusion event means that water gets stuck in tightly confined areas. Removing water from this type of event can be extremely difficult, even for professionals. Class Four describes situations where water gets trapped after an initial phase of the water damage restoration process has already occurred.

It is paramount to identify the correct category and class of water damage in order to determine the correct course of action.

SERVPRO of Shakopee/Savage/Prior Lake is Faster to Any Size Disaster and when it comes to a water damage event, it is essential to react quickly to avoid structural damage, secondary hazards, and mold growth. Each category and class will require different equipment and various skills to be completely remediated. Give us a call at 952-403-1050 and let our experts handle the fine details.

Mold problems? Call the Fun-guys (and gals) at SERVPRO!

3/15/2021 (Permalink)

Having mold in your home or business can be an alarming situation

There's nothing that will make your heart drop quite like finding a patch of black mold within your Shakopee, Savage, or Prior Lake home. Mold cleanup does not have to be stressful, however. The easiest and most reliable method of mold remediation relies on the knowledge and equipment of experts, like our certified technicians here a SERVPRO. 

Professionals Follow the Standard Steps

1. Find the moisture source. Mold is a clear sign that your property is having moisture issues and current/past water damage. A roof leak or condensation buildup may be the criminal at hand. Finding and fixing the moisture is essential; if you cannot stop the moisture you cannot stop the mold.
2. Wear personal protective equipment (PPE). Mold can not only break down the integrity of your structure, but it can be a hazard. It is recommended that professionals often put on masks, gloves, and goggles before working with the mold.
3. Remove porous materials. Porous materials such as drywall and carpets will have to be discarded if they are affected my moisture and mold.
4. Clean and disinfect the non-porous objects. Professionals will use an EPA and CDC certified blend of cleaning supplies to clean the hard surfaces. Once they are disinfected, the cleaning should remove all spores.
5. Dry out the effected area. As we stated before, moisture is a catalyst for mold. The entire area should be properly dried so that there is no risk of another mold incidence. Depending on the severity, the certified technicians may bring in air movers and dehumidifiers to expedite the process.

SERVPRO of Shakopee/Savage/Prior Lake is more than equipped to handle any mold remediation and rebuild needs that you may have. Call 952-403-1050 if you suspect to have moisture or mold within the confines of your property.

Sewer Backing Up? Call SERVPRO!

3/8/2021 (Permalink)

At the end of our clean up process our technicians will sanitize all affected materials using an EPA approved disinfectant.

Fire and water damage is awful of course, but sewage is a whole other beast. It's disgusting and is many homeowners fear! The only thing worse than having your bathroom tub, toilet, or sink flood with water would be to have it back up with human excrement. Yuck! 

What do yo do when you experience a sewage backup and your home is being flooded with liquid fecal matter? Call SERVPRO of Shakopee/Savage/Prior Lake, no doubt! Companies like ours are highly experienced in these situations. When facing a sewage backup and damage to your property, call 952-403-1050 first!

How do you know when you have a serious sewage problem? 

The most obvious signs you'll receive from your home that tells you you're about to experience a serious problem involve sewage coming out of alternative outputs when you flush the toilet or run the washing machine. 

Consequences of Ignoring the Signs

Is this even a question? If you don't address the issues when they occur on a small scale you're just asking for a large issue down the road. Before issues get out of hand, contact your local professionals at SERVPRO of Shakopee/Savage/Prior Lake.

Common Causes of Sewage Backups

If you live in a town, clogged lines within the cities sewer system can wreak havoc on homes. A sewage backup may be caused by flooding or soil settlement causing the lines to collapse which would result in the nasty sewage backup we all fear.

Worried about a sewage backup? Give the experts at SERVPRO of Shakopee/Savage/Prior Lake a call at 952-403-1050

Commercial Property: Filing an Insurance Claim

3/1/2021 (Permalink)

Our team is on call 24/7 to assist you with emergency services.

As if a fire disaster at your commercial property isn't enough, you have to deal with insurance and a whole bunch of other headaches. A main priority for you should be to get your insurance involved with a fire claim. When it comes to restoring your property to preloss conditions, your insurance company may help you determine how to move forward.

Taking the First Look

After calling emergency services (if necessary), you should call your insurance company immediately afterwards and spell out your situation. Ensure that you have your policy ready and be sure to tell them whether or not you are completely evacuated or if the fire somehow effected your living situation. Your insurance can guide you through the claims process, but so can we! We have office staff who can be informative resources for you regarding your insurance claim. Hopefully your insurance agent recommends SERVPRO of Shakopee/Savage/Prior Lake. 

Bulk Up and Hunker Down

Your next steps after a fire damage event should be to secure your property. To ensure that your building doesn't get damaged further from the elements and helps restrict looters, here are some tips on how to protect your property:

• Post signage or caution tape around the property
• Board up or cover any blown out windows
• Padlock any available entrances
• Tarp your roof
• Install a security fence

Get Organized

Most often the insurance company as well as the claims adjuster will require a ton of documentation. You will want to take loads of photos of the fire damage and property. If there are specific items that have been damage, be sure to gather the value of the contents. You will also more than likely need to provide proof of income. 

A fire claim can be tricky business, don't be afraid to call SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050 with any questions or concerns you might have.

How to Handle Intruding Water

2/22/2021 (Permalink)

We are happy to answer questions and based on the severity of the damage immediately get a team of our certified, full time employees dispatched.

Once a water damage event occurs on your property, the first 24 hours are the most important in preventing secondary or permanent damage. SERVPRO of Shakopee/Savage/Prior Lake is on-call 24/7 and has the capabilities to get to your property within the first hour of the phone call. Our technicians will be on-site to help ensure that your water damage is handled properly.

Inspection

The expert technicians at SERVPRO of Shakopee/Savage/Prior Lake will first inspect the property and damages. This will help determine the extent of the water damage and will allow them to create a plan to review with you. Our customers rave about how informative and helpful our professionals are when it comes to their concerns.

Emergency Services

Once the plan has been created, our expert technicians will place our industrial-grade equipment in precise locations so that the drying process is done properly and efficiently. If any questions come up during the process, the experts will have no problem explaining the needed emergency services to you step-by-step.

Monitoring

To ensure that the process is going smoothly, a professional from SERVPRO of Shakopee/Savage/Prior Lake will monitor the drying process daily. If there are any changes or updates, our experts will be consistently communicating with you.

Emergency Water Damage Tips

1. If you know where it is, shut off the water source so that the damage does not get worse.
2. Turn off circuit breakers for wet areas of the building when access to the power distribution is unsafe from electrical shock.
3. Do not turn on ceiling fixtures if the ceiling is wet. Do not enter rooms where the ceiling has begun to sag from retained water.

For more information on recovering from water damage, contact the professionals at SERVPRO of Shakopee/Savage/Prior Lake by giving us a jingle at 952-403-1050.

Protecting Your Pets During a Storm

2/15/2021 (Permalink)

Torrential rains and thunderstorms can flood basements and, seemingly every year cause the Minnesota River to flood.

Precautions are necessary when a thunderstorm or flash flooding is upon us. Thankfully, as humans, we know the importance of having a plan of actions. However, our furry friends are not so capable. For some, your pets are your family and just like a family heirloom they hold importance. Preparing for a storm can be overwhelming and can be even more chaotic if you have a frantic animal around.

Protect Your Furry Little Friends

• Keep your pets inside. If left outdoors, they could be hurt by damaging winds or run away due to fear.

• Ensure you have proper supplies for your pet. Water, non-perishable pet food, their medications, leashes and ID tags, and a first aid kit.

• Microchip your pets. If your animal runs away, a microchip makes you reachable if they were to be found by an animal shelter or vet.

• Pet ID: Make sure that your pet has tags that are up to date and accurate. Always include a phone number as well as your name.

Keeping your best friends safe is always a priority. Make sure you are prepared to care for those who look to you for safety everyday.

Many of these tips are easily added to a precautionary plan that you might already have created. A few more simple steps can go a long way when disaster strikes. For all of your storm damage questions and concerns, please call 952-403-1050. We'd love to settle any anxieties you may have. 

Don't get Fired up, Just give SERVPRO a Call

2/8/2021 (Permalink)

We will clean belongings, furniture, keepsakes, clothes and anything else in your house that makes it your "home."

How does SERVPRO of Shakopee/Savage/Prior Lake determine what to do with smoke damaged items?

Fire damage is an intriguing issue because temperature, whether the fire is smoldering or blazing, affects necessary cleanup measures differently.  Similarly to water damage, smoke odor and particles can easily penetrate any crack and crevice on your property. If these particles are not handled in a proper manner, the smoke odor has the potential to stick around for months after a fire. Proper cleaning, immediate odor neutralizing efforts, proper ventilation, and consistent debris removal efforts are critical to saving as many of your belongings as possible. Timing is the most crucial component of successful smoke remediation. 

Are you running out of time?

The IICRC, a global leader in all types of remediation, identifies these time windows:

1. Within minutes: Porous materials and synthetics must be immediately addressed to prevent permanent discoloration.
2. Within hours to days: wooden furniture, flooring, painted walls, and clothing can become permanently stained. Metal surfaces will begin to rust, pit, and corrode which often requires refinishing or replacement.
3. Within weeks: Prolonged soot exposure will embed itself in the fibers and surfaces resulting in a longer, more pricey restoration with a higher likelihood of replacement.

With our restore versus replace mentality, SERVPRO of Shakopee/Savage/Prior Lake does everything within our capabilities to bring your items back to preloss conditions. 

Give us a call today at 952-403-1050 so we can help make your home seem "Like it never even happened." 

Positive Employee COVID-19 Test? Look no further.

2/1/2021 (Permalink)

You can trust SERVPRO Franchise Professionals to bring a higher standard of clean to the places we gather.

Employees who exhibit symptoms at work or become sick during the day should be separated from other employees, customers, and visitors immediately. After being sent home, they should proceed to the local testing location and quarantine until no longer necessary. By following the CDC's recommended steps, sick employees should do what they can to prevent the spread of COVID-19.

Here's what you need to do!

An employer should not need sick employees to provide a COVID-19 test results or healthcare provider's note to validate their illness. Many healthcare provider offices may not be able to provide such documentation in a timely manner, especially during a pandemic. 

It is essential that you follow CDC guidelines to ensure that any chance to spread COVID-19 is eliminated. 

Where does SERVPRO come in?

Contact a SERVPRO of Shakopee/Savage/Prior Lake expert technician for a Certified: SERVPRO Cleaned cleaning. We have developed expertise from cleaning up some of the most challenging biohazards imaginable, including confirmed COVID-19 locations. With this newly designed cleaning protocol, we are able of cleaning anything from a small office to an entire commercial building. 

After consulting a technician, you will work together to come up with the best plan for your property. Our EPA-Approved hospital-grade cleaning solutions will always adhere to the standards that are set by the CDC. Then, after our crew of professionals come in and clean up the infected areas, you will receive an official shield saying that your property was cleaned with our defensive pathogen cleaning program.

Schedule a COVID-19 cleaning with your local SERVPRO provider today at 952-403-1050.

Water Mitigation Process

1/25/2021 (Permalink)

“To develop a team of quality people who focus on excellent service, fairness and mutual respect.” - SERVPRO® Mission Statement

When responding to a water damage emergency, SERVPRO of Shakopee/Savage/Prior Lake uses high quality equipment and industry leading techniques to start the process of restoring your property. We invest heavily in new technology to ensure that our expert technicians have the best equipment to do that job. 

Using a combination of proven processes and strategically placed drying equipment, our technicians will figure out the best method to dry out your property depending on the atmospheric conditions that are present.

What type of techniques do we use at SERVPRO of Shakopee/Savage/Prior Lake?

We use industrial-strength dehumidifiers to help prevent secondary water damage including the swelling and warping of floors, walls, and furniture. 

Our high-speed air movers create airflow across walls, carpets, furniture, and pads to accelerate the evaporation of moisture.

There are drying mats or floor tinting for a more concentrated style of drying to target specific areas that have a higher moisture level.

SERVPRO of Shakopee/Savage/Prior Lake technicians continuously monitor the equipment and moisture levels to ensure that the highest of quality drying is taking place in the most efficient time frame.

If your home has suffered a water damage loss, give us a call at 952-403-1050 for support. Serving Shakopee, Savage, and the Prior Lake region - we are Faster to Any Size Disaster. 

Preparing for a Blackout

1/18/2021 (Permalink)

We are proud to be an active member of the Shakopee community and want to do our part to make our community the best it can be.

Storms are extremely unpredictable. The conditions created by thunderstorms or tornadoes, such as damaging winds, can result in loss of power for your property. It is important to prepare for the possibility of a power outage before it occurs to ensure safety for both you and your property.

Preparation Strategies for a Power Outage

Take inventory of the items you need that rely on electricity. Ensure that these items are connected to a source of power, such as a generator, to guarantee that they will be in working condition if the power were to go out.

Sign up for local alerts and warning systems. If bad weather is on the way, you can already be a step or two ahead of the game and enact these practices sooner rather than later.

Review the supplies that you have handy in case of a power outage. Have flashlights with extra batteries and ensure you have nonperishable food and water.

Be sure to read and follow all manufacturer directions if using a generator for electricity. It is imperative that your generator is properly set up. If the power goes out and the generator fails, you're in for more issues.

Install carbon monoxide and smoke detector with battery backup in central locations on all levels of the property.

As with tornado and flood preparation, power outage preparation is essential to take care of your property. If recent storms have caused damage to your home or business, the experts at SERVPRO of Shakopee/Savage/Prior Lake are Here to Help. Call us at 952-403-1050 - We're Faster to Any Size Disaster. 

Putting Out Your Fire Extinguisher Questions

1/11/2021 (Permalink)

We specialize in fire and water damage restoration, the cornerstone of our business.

Do you know where your nearest fire extinguisher is at work? Do you know how to use one? It is imperative to have a fire extinguisher on your property that is in proper working condition. In addition to knowing the location, it is important to know the type of extinguisher to put out fires and how to properly use them.

Q&A

Q: What are the different kinds of fire extinguishers?

A: The U.S. Fire Administration defines five separate fire extinguishers used on a variety of fires.

       A - used for ordinary material fires, such as wood, cloth, or paper

       B - for use with combustible or flammable liquids like grease, gasoline, or oil

       C - for use with electrical equipment like appliances and tools

       D - for use with metals that are flammable

       K - used for animal oils, vegetable oils, and fats in cooking appliances.

Although there are five separate categories for fire extinguishers, many of the types are multipurpose. If you look at the label, they carry multiple letter definitions and can put out many material fires.

Q: What is the proper way to use a fire extinguisher?

A: The U.S. Fire Administration uses the acronym "PASS" as a way to remember how to use an extinguisher properly.

       P - Pull the pin. Hold the extinguisher with the nozzle pointing away from you and release the locking mechanism. 

       A - Aim low. Point the extinguisher at the base of the fire.

       S - Squeeze the lever slowly and evenly.

       S - Sweep the nozzle from side to side. 

If the fire becomes too hot to handle, be sure to call 9-1-1. To keep yourself safe, it is important to use extreme caution within a fire damaged structure. SERVPRO of Shakopee/Savage/Prior Lake offers a full line of fire clean up and restoration services. Give us a call at 952-403-1050 to learn more. 

Common Sources of Water Damage in a Commercial Building

1/4/2021 (Permalink)

In an average year, we successfully restore and repair close to 1,000,000 square feet of commercial property.

Owning and running a commercial building in Chaska/Chanhassen means that you've got a lot on your plate. 

How to Diminish Water Damage Issues

Drainage

The most highly trafficked areas in businesses are the bathrooms and kitchens. The drains from the sinks and the toilets are doing extra work meaning you should do whatever you can to keep them from flooding and the flow moving. Maintenance should perform regular checks on them and you could consider conducting a camera-scope inspection every once in awhile. To avoid a clogged toilet, buy thin toilet paper, post signage about what can go within the toilet, and provide plenty of labelled waste receptacles. 

Pipes

Ensure that you are knowledgeable on the types of pipes that your commercial property has. If they are older, often made of copper, galvanized iron, or polybutylene, they are prone to damage and do not usually last long. It might be worth your while to consider replacing your pipes to help prevent future disasters. Even if they aren't older pipes, it is still important to check for corrosion or leaks more often than not. It is also pertinent to ensure that your pipes are properly insulated to avoid freezing pipes during the winter.

Fire Sprinklers

Sometimes the fire sprinklers in a commercial property can be triggered by something as simple as a warm light nearby or burnt food in the microwave. In order to prepare for an event such as a random sprinkler going off, you should have a water damage restoration company picked out like SERVPRO and register for the Emergency Ready Plan.

There's a lot to keep track of in a commercial building. Adding a regular maintenance routine and an Emergency Ready Plan with SERVPRO of Shakopee/Savage/Prior Lake could save you time and money.

Call 952-403-1050 today with anything, even a simple question.

Preparing for a Blackout

1/4/2021 (Permalink)

We are proud to be an active member of the Shakopee community and want to do our part to make our community the best it can be.

Storms are extremely unpredictable. The conditions created by thunderstorms or tornadoes, such as damaging winds, can result in loss of power for your property. It is important to prepare for the possibility of a power outage before it occurs to ensure safety for both you and your property.

Preparation Strategies for a Power Outage

Take inventory of the items you need that rely on electricity. Ensure that these items are connected to a source of power, such as a generator, to guarantee that they will be in working condition if the power were to go out.

Sign up for local alerts and warning systems. If bad weather is on the way, you can already be a step or two ahead of the game and enact these practices sooner rather than later.

Review the supplies that you have handy in case of a power outage. Have flashlights with extra batteries and ensure you have nonperishable food and water.

Be sure to read and follow all manufacturer directions if using a generator for electricity. It is imperative that your generator is properly set up. If the power goes out and the generator fails, you're in for more issues.

Install carbon monoxide and smoke detector with battery backup in central locations on all levels of the property.

As with tornado and flood preparation, power outage preparation is essential to take care of your property. If recent storms have caused damage to your home or business, the experts at SERVPRO of Shakopee/Savage/Prior Lake are Here to Help. Call us at 952-403-1050 - We're Faster to Any Size Disaster. 

Home Improvement and Design EXPO

12/30/2020 (Permalink)

SERVPRO of Shakopee/Savage/Prior Lake is a licensed contractor with the State of Minnesota.

Looking to remodel your home after a water, fire, or sewer disaster? Look no further, this event may be for you!

Home Improvement and Design Expo

On Saturday, January 16th from 10am to 4pm at Canterbury Park there will be an expo featuring 150 exhibitors presenting the latest products, services, and information to help turn your dream home into a reality.

Experts will be present! Need a consultation? Professional interior designers will be present - just bring your photos for free suggestions. There will be builders, landscapers, remodelers, designers, painters, architects, and more to chat with and receive tips and renovation ideas.

There's a chance to win prizes! There are hourly drawings that include Good Earth Restaurant Gift Cards to Expo Guys Famous Hot Sauce! Don't miss out on Booth Bingo where you have the chance to win a new tablet computer.

Bathroom, kitchen, lawn, landscape, and home décor experts oh my! Whether you need help with your home inside or outside, this event will have the right person for you. Visit the seminar stage to hear on-going speaker presentations and demonstrations all day long.

The event is free with a food shelf item (or $6 at the door).

For more information regarding the 111th Home Improvement & Design Expo, visit the website or call 952-238-1700.

Don't forget, SERVPRO of Shakopee/Savage/Prior Lake can help with your Rebuild Needs

We are a licensed contractor with the State of Minnesota, which means we can handle any and all aspects of the damage to your residence or commercial property. 

We are capable of all of the standard services regarding disasters, but if you're looking for a complete list, please visit our Building and Reconstruction Services page. 

Have Questions? Call Us Today – (952) 403-1050

Certified: SERVPRO Cleaned – A Defensive Cleaning Program

12/26/2020 (Permalink)

Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Shakopee/Savage/Prior Lake today at 952-403-1050 for your Certified: SERVPRO Cleaned consultation.

Why choose SERVPRO of Shakopee/Savage/Prior Lake?

12/21/2020 (Permalink)

We have the tools, training and resources to make your fire, water or mold damage "Like it never even happened."

We're #1 in the Industry

Entrepreneur Magazine has named SERVPRO the #1 Franchisor in the restoration industry every single year since 2008. SERVPRO of Shakopee / Savage / Prior Lake understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

We're Faster to Any Disaster!

When a pipe bursts, we are there to extract water and mitigate the damages as quickly as possible. When flames ravage a property, we are there in a moments notice to clean and protect the property. When you need a kind, caring and knowledgeable professional to guide you through the process, we are available!

We respond.

Disasters don't happen during normal business hours. Whether the call is at 4am or 10pm, we will promptly respond to your emergency. If a pathogen has declared its presence, if a property is vandalized, or if there is a sewage back up tat has created a hazard, SERVPRO of Shakopee/Savage/Prior will respond.

You Can Count on Us!

We are a sound board of reason when there seems like no other option. As leading experts in our field, we know compassion links right along with the work at hand. Restoring properties is the easy part of our job, it is being there to help the individual and being attentive to the traumatic experience they are going through that sets us apart.

Fire Up your Holiday Spirits - Not the Holiday Tree!

12/15/2020 (Permalink)

Ensure you're properly using your holiday lights to prevent household fires.

According to the National Fire Protection Association (NFPA), Christmas lights cause 40% of Christmas tree fires.

Whether you put your lights up before the turkey goes into the oven or if you're a week-of decorator, safety for you and your loved ones is the most important thing. Christmas lights are not only one of the most time-consuming tasks for the holidays but are surprisingly one of the most dangerous as well.

3 Tips for Christmas Light Safety

1) Follow The Rule of Three.

The general rule of thumb is this: more than three sets of Christmas lights into a single extension cord may cause overheating. Be sure to check (and re-check) the wattage of our home or use a power strip with a built-in circuit breaker. 

2) Replace Old or Damaged Christmas Lights

Just as you would check your oil on your car or replace the tires on your vehicle when they become worn, inspect the condition of your Christmas lights. SERVPRO of Shakopee/Savage/Prior Lake provides time and money saving services, but lights are much cheaper to replace rather than fire damage.

3) Read the labels! Indoor lights belong indoors, and outdoor lights belong outside.

Indoor-only lights are not sufficiently insulated compared to outdoor lights and will not be friendly with moisture from the outdoors. Indoor lights often become hazardous once they encounter water, snow, or any other outdoor element. 

Even if you follow guideline after guideline and take tender care of your lights, holiday lights still have the potential to cause fires. That's where we come in!

Steps to Take after Household Fire Damage:

• Prepare yourself for what to expect.
• Wait to enter your home.
• Contact your insurance company.
• Document the damages.
• Contact your restoration company- that's where SERVPRO of Shakopee/Savage/Prior Lake comes in!

How can SERVPRO of Shakopee/Savage/Prior Lake help revive your holiday light fire mishap?

SERVPRO of Shakopee/Savage/Prior Lake provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

• 24-Hour Emergency Service
• Faster to Any-Sized Disaster
• Highly Trained Restoration Technicians
• A Trusted Leader in the Restoration Industry
• Locally Owned and Operated
• Advanced Restoration and Cleaning Equipment 

Smoke and soot are very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

If your home becomes damaged in a house fire, you can count on SERVPRO of Shakopee/Savage/Prior Lake to help you. Call 952-403-1050 for all of your restoration needs. 

Restoring Your Shakopee, Savage, and Prior Lake Property After a Water Damage Event

12/9/2020 (Permalink)

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events surrounding Shakopee, Savage, and Prior Lake commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Shakopee / Savage / Prior Lake

SERVPRO of Shakopee / Savage / Prior Lake specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Meet Our Crew

Call 952-403-1050 at any time, any day with any inquiries on commercial and residential restoration. 

Storm Damage Cleanup in Shakopee, Savage, and Prior Lake

11/30/2020 (Permalink)

Storm Damage Potential You May Not Have Considered 

Massive storms are a danger all over the Midwest, and when they tear through places like Shakopee, Prior Lake, and Savage, they can leave sheer devastation behind. Most people worry about flood and water damage from storms, but there are other kinds of damage that you may not realize are common. Check out some types of storm damage you may not have considered and learn how a Prior Lake and Shakopee storm damage cleanup and restoration service can help. 

Flood and Water Damage

Flood and water damage are the obvious concern after a severe storm. Storms bring driving rain and can cause water levels to rise as well as pipes to burst. The right storm damage and cleanup service can come in, remove standing water and dry out your space with industrial-strength pumps and air movers so that your place is dry as a bone once more. 

Mold Damage

Moisture can cause terrible damage to your structure, but along with moisture comes mold. Mold remediation requires specialized, expert touches to take care of the visible patches and control the clouds of spores on which it travels. 

Fire Damage

Few people consider the harm that can be caused when a lightning strike or broken wire from powerful wind results in a fire. When this happens, you need a service that can clean up the soot, smoke and structural damage and rebuild your home or business back to the way it was. 

Call SERVPRO

When you've suffered water, mold, fire or wind damage in the Prior Lake, Shakopee or Savage area, call SERVPRO at 952-403-1050. We're the locally owned and operated company with expert service to get you on your feet again. 

How To Get Your House Back After A Fire

11/16/2020 (Permalink)

How to Get Your House (and Life) Back After a Fire

When your family is the victim of a fire that takes down your home, it can feel like your whole life is over. That doesn't have to be the case. An expert, caring fire damage restoration service serving the Shakopee, Savage, Prior Lake, New Prague, Jordan and Belle Plain areas can get your life back.

Getting Your Life Back Again

When you call for help from a professional fire damage restoration service, the goal is to make it almost like the fire never happened. While some things may not be the same again, the right service can get you as close as possible.

Cleaning Up the Damage

The first step is to clean up the damage. That means drying out water damage from fighting the fire, removing debris and recovering anything that can be restored. When the area is cleaned out and the damage assessed, the process of rebuilding can begin.

Restoring Your Possessions

The next step is for the restoration service company to restore your possessions. Anything that survived the fire and can be restored is cleaned up and repaired so that it's as close to its pre-fire condition as possible. This helps you to preserve some of those lost memories.

Restoring Your Home

Next up, the building is restored to pre-fire condition, whether one room or many. This includes everything from new carpet and paint to full construction jobs.

Call SERVPRO Shakopee Today

If you're in the Shakopee, Savage or Prior Lake areas and your home or business has suffered fire damage, let SERVPRO help. We're ready any time of day or night to respond and get your home back, and make the fire "Like it never even happened." Call 952-403-1050 today. 

Recovering From A Residential Fire Loss

11/16/2020 (Permalink)

Experiencing a fire loss in Prior Lake. Shakopee or Savage that you and your loved ones made a home over the years with unique personal possessions and priceless memories takes a heavy emotional toll. Few homeowners have any idea how best to respond or what actions to take concerning the situation. 

WE ARE FIRE DAMAGE RECOVERY SPECIALISTS

The restoration professionals at SERVPRO of Shakopee are always ready to offer expert assistance after a household fire. Responding after a residential fire emergency is one of our cornerstone services. We always prepare our fire damage mitigation and remediation crews through the Institute of Inspection, Cleaning, and Restoration Certification training in a variety of specialties that address all aspects of residential fire damage. 

WE UNDERSTAND YOUR STRESS

It is not enough to master the skills and acquire the equipment needed to restore a fire-damaged residential property. Our approach at SERVPRO also includes building a company climate that respects our customers and shows compassion for the fear, worry, and disruption suffered by the individuals and families we assist. 

WE TREAT YOU WITH INTEGRITY

Clear and consistent communication forms the foundation of our partnership with you. As we develop a customized plan for recovery, we adhere to restoration industry best practices. 

WE EDUCATE OUR CUSTOMERS

As we strive to work together with homeowners as a team, SERVPRO shares crucial information about the characteristics of household fire damage.

CONTACT SERVPRO SHAKOPEE/SAVAGE/PRIOR LAKE

Leave restoration to the professionals. Reach out to us 24 hours a day. Our phone number is 952-403-1050.

Basement Flooding Shakopee

11/12/2020 (Permalink)

Reasons Your Basement Might Be Flooding

If you suffer flooding damage in your basement in Shakopee or nearby areas like Savage, Prior Lake or other areas of Minnesota, it's vital to get help. The right professionals can identify the reason for the damage and make sure it doesn't happen again. Let's check out some reasons your basement might be flooding and where you can find help.

Reasons for Water Damage in Basements

Water damage can occur in basements for a number of reasons. Two of the most common include sump pump failure and seepage caused by such issues as a poor foundation or backed-up sewage or floor drains. Let's break these down further.

Failing Sump Pump

People count on their sump pumps to keep their basement dry by getting rid of water that would otherwise flood it. Unfortunately, there are several reasons your pump might fail. When you lose electricity during a storm, an electric pump certainly won't work, for example. Also, old equipment breaks down and gets overworked, which can lead to flooding.

Drain and Sewage Backup

If your basement floor drain gets clogged or backs up with sewage or runoff, it can cause major issues that can even threaten your health. It's vital to get these issues fixed because they can result in major structural damage to your home.

Foundation Problems

Old foundations can become porous and allow water to seep through. They can also develop cracks that let water access your basement. Poor foundation issues can also endanger your home and should be fixed immediately.

SERVPRO Shakopee/Savage/Prior Lake Can Help

If you're experiencing flooding or moisture in your basement, call SERVPRO Shakopee for help. We can identify and address the problem to get you dry and safe once more. Call us 24/7 at 952-403-1050 for help.

Fire Damage Restoration in Savage, MN

6/10/2020 (Permalink)

Fire Damage Restoration in Savage MN

When your home is ravaged by fire damage, SERVPRO of Shakopee/Savage/Prior Lake is a phone call away. Safety and attention to detail during the cleanup process is our forte, especially where the remnants of fire damage like ash, soot and water have left their marks. Our disaster cleanup teams know how to use the right cleaning chemicals and avoid causing secondary damage. 

If you're in a fire damaged home, remember, conventional cleaning methods won't typically work and may actually cause further damage. Cleaning chemicals and other tools like steam cleaners can leave harmful residue and more deeply enmesh the fire damage with additional toxic fumes. Our clients often tell us that fire damage restoration was more difficult then they initially imagined, but they're thankful for the professional help.

We've served hundreds of commercial and residential properties at SERVPRO of Shakopee/Savage/Prior Lake, for fire restoration, smoke damage, and disaster cleanups and we're honored to be called no matter your unique circumstance. We treat your property like our own, and take special delight in saving special items  you might initially be tempted to throw away.

Fire Damage Restoration

When a fire has destroyed some or all of your property in Shakopee, Savage or Prior Lake--and anywhere in the greater Minneapolis area--we're here for you! Call us and we''ll come to you for an immediate onsite evaluation of damages caused by fire, smoke, water, mold and any other disaster. We're available 24/7 and it's our privilege to help you restore your home or business.

We Are Cleaning Experts

3/19/2020 (Permalink)

SERVPRO specializes in Cleaning Services

SERVPRO is here to help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention (CDC). We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Shakopee/Savage/Prior Lake at 952-403-1050.

Mold Testing in Your Home or Business

3/28/2018 (Permalink)

Do you wonder what that weird looking spot on your wall in the basement is? Perhaps your curious if your home contains any mold currently and what affect that may have on you and your family? Is your business in an older building with a history of flooding or leak issues? Luckily we here at SERVPRO of Scott County/Chaska can do a mold inspection/testing in your home today.

Using our mold testing equipment we can use various methods of figuring out what kind of mold and how much is present in your home or business. Air samples will reveal mold spore counts for various areas of your home or business. Surface samples to identify if dust particles contain and mold spores and what kinds of mold are present. Swab tests can be done to identify mold (or potential mold) that is visible on the surface.

If you’re concerned about mold or the potential for it in your home or business give us a call today at 952-403-1050.

Joining the Local Chamber of Commerce

1/10/2018 (Permalink)

SERVPRO of Scott County/Chaska is proud to announce that we have joined the Savage Chamber of Commerce as of January 2018. We attended our first chamber meeting this week and got a chance to talk with several members of the local business community, along with residents of Savage and a member of the Savage police department. We got to see a great presentation done by the communications manager of Valleyfair a local amusement park in Shakopee, MN. As the year progress we here at SERVPRO of Scott County/Chaska would like to get more involved in the chambers events and meetings and further our relations with our community. We hope that in the event of a water or fire loss that you give us a call at (952)-403-1050 and we’ll have things looking “Like it never even happened.”

Mold Hiding in Your Home

1/4/2018 (Permalink)

Mold is a fungus that can grow in your home or business and can be have adverse effects on your health. Molds need moisture in order to grow so the first step to removing mold from your home is to find the source of moisture and dry it. Having a well functioning HVAC system also helps control the amount of mold spores within the air of your home. Once moisture is taken care of removal of the mold via anti-microbial spray eliminates the mold growth; however affected areas can require removal of flooring or drywall in order to gain access to the source of the growth and better guarantee its elimination from your home. If you or someone you know thinks they might have mold growth in their home or business give us here at SERVPRO of Scott County/Chaska a call today (952)-403-1050 we can come in, test and do removal of any mold issues you may have.

Water Leaks from Appliances and Pipes

1/3/2018 (Permalink)

As much as we hate to think about it, our appliances can and will occasionally malfunction. Seals on our appliances can break or wear causing water to leak in large or small amounts sometimes going unnoticed for a time. Drastic change in temperatures like we’ve experienced here lately can cause pipes to crack. These are just some of the means in which water leaks can occur in the home or business. It’s important to take care of issues like this as quickly as possible to avoid further damaging your home. If you noticed condensation on your appliances or small amounts of water near them, these are signs of trouble and should be taken care of immediately. We here at SERVPRO of Scott County/Chaska are experts in water damage restoration. If you’ve got or had a water leak give us a call today at (952)-403-1050 and we’ll have your home or business looking “Like it never even happened.”

Plan for the Best Prepare for the Worst

12/15/2017 (Permalink)

It’s always nice when a business is running smoothly but what happens when you come in one day to open and you find a leaking sink that’s been running all night. Would you know what to do in that situation? Do you know where your water shut off valves are? Luckily we here at SERVPRO of Scott County/Chaska have a solution for you. We can do an Emergency Response Profile for your business.

               Benefits of the ERP:

For starters the ERP is free service we offer, we’ll come out and do a walkthrough tour with you on crucial items needed in the event of an emergency

It identifies the chain of command for decisions regarding authorization to work along with contact info for emergency services

We help you identify and photograph important locations throughout your business such as the shut-off valves for your gas and water, along with things like locations of fire extinguishers etc

So be proactive today and be ready in case of any emergency that may arise and give us here at SERVPRO of Scott County/Chaska a call (952)-403-1050 and we can set up an appointment to do an ERP for your business right away.

Winter Fire Prevention

12/11/2017 (Permalink)

As the long winter season once again gets into full swing and people start breaking out the heating equipment; it’ important to remember that just because its’ cold doesn’t mean fires can’t happen. In fact according to the National Fire Protection Association heating fires are the number two cause of all US home fires. In order to prevent fires in your home it’s important to take these tips into consideration.

               -Be sure to have your chimneys and heating equipment inspected before the winter hits

               -Don’t plug stationary or portable heaters into an extension cord

               -Be sure to turn space heaters off before leaving a room or going to bed

               -Keep space heaters at least three feet from anything flammable

               -Don’t allow children or pets to play around heaters

               -When using candles around the holidays; be sure to blow them out before leaving or going to bed

In the winter it’s important to stay warm but make sure you use these tips in order to keep things from getting too hot. Although if a fire does start, know that we here at SERVPRO of Scott County/Chaska (952-403-1050) will be here and ready to help make it “Like it never even happened.”  

Importance of Carpet Cleaning

12/8/2017 (Permalink)

Keeping your home or businesses carpets clean is important for the long-term comfort and value of your property. Not cleaning your carpets can lead to unsanitary conditions and health concerns related to those issues. Allergens can build up on and underneath the carpet which regular vacuuming can’t always get at. In order to avoid such things it best to have your carpets professionally cleaned from time to time. Although cleaning your carpets may seem like a DYI kind of situation improper methods can lead to mold growth if the carpet is oversaturated during the cleaning along with the possibility of damaging the carpet requiring an early replacement. Here are some reasons to go the professional route

    -Professional carpet cleaners will be able to identify the proper equipment and cleaning products to use and the proper method of using them.

   -They know the techniques to in order to get the job done quickly and correctly and can advise customers on ways of maintaining their carpets.

 So next time you go to vacuum think about the last time you had your carpets cleaned. If it’s been awhile or you just feel the need to have them cleaned feel free to give us a call at SERVPRO of Scott County/Chaska (952)-403-1050.

Mold in your HVAC system?!

12/7/2017 (Permalink)

Most people probably don’t often think about the possibility of mold inside of their HVAC system. However with up to 20 gallons of water being produced a day the risk of mold developing in your HVAC system is very real. The most common service calls are made due to water leaks caused by condensation in fact the main three causes of leaks in a HVAC system are:

               -A crack or hole in the Overflow Pan

               -Clog inside of condensate line which causes the Overflow pan to flood

               -Air filters become clogged with dirt causing evaporator coils to ice up and drip

Once mold has established itself inside of condensate lines it feeds off tiny airborne particles that are sucked into the system via the return airflow ducts. Within the condensate drain lines Zoola can form. Zoola is a mixture of sludge and grime packed with mold which can accumulate in the drain causing it to clog and thus lead to flooding of the overflow pan and creating water damage within the house or structure. Be sure to replace filters and maintenance done on your HVAC system regularly, however if a problem does occur feel free to call us here at SERVPRO of Scott County/Chaska (952)-403-1050 and we’ll help make it "Like it never even happened".

Freezing Water Pipes

11/22/2017 (Permalink)

As the temperatures drop and fall comes to a close it’s important to make sure that you take steps to insure that your water pipes don’t freeze and burst. Here are a few helpful tips to help prevent any freezing in your pipes.

•  Make sure to drain the water from the supply lines of your outdoor sprinkler system and swimming pools, also be sure to remove and drain outdoor hoses as well
•  Keep your homes thermostat to the same temp day and night; if you’re planning to be away from your home for a few days be sure to keep the temperature no lower than 55 degrees Fahrenheit
•  Keep interior doors open to allow heat to better travel throughout the home
•  Adding extra insulation in areas such as unfinished basements, attics and crawl spaces
• On very cold days letting your faucet go on cold with a light drip can help prevent freezing pipes

In the event that the cold weather gets the best of your pipes and they burst be sure to shut off the main water valve to the home then give SERVPRO of Scott County/Chaska a call (952-403-1050)

Holiday Fire Prevention

11/21/2017 (Permalink)

The holidays’ are once again upon us and with them comes the risk of house fires. According to the United State Fire Administration the top three days of home cooking fires occur on Thanksgiving, Christmas Eve and Christmas day. Cooking isn’t the only fire hazard of the holidays though so SERVPRO of Scott County/Chaska has some tips to help prevent fires in this coming holiday season

    Cooking

       -Make sure to have a working fire extinguisher within your kitchen that is rated for all fires.

       -Be sure if you’re deep-frying turkey this thanksgiving too keep it outside of the house

       -This one seems obvious but is very important and that is to stay alert while cooking and not getting distracted

       -Keep cords near the end of the cooking area to keep them out of potential harm’s way

    Candles

       -Make sure when lighting candles to keep them at least a foot away from anything flammable

       -Be sure to put them out before going to sleep for the night or before leaving your home

     Holiday Lighting

       -When putting up decorative lights make sure that the wires aren’t frayed nor have cracks

       -Be sure not to plug too many lights into one outlet; it’s a safe bet to only use the outlets on the wall

      Fireplaces

       -Be sure to have chimney inspected before using them

       -Keep a screen on the front of the fireplace to avoid embers from getting out and on to floor or other items

In the unfortunate instance of actually having a fire the team here at SERVPRO of Scott County/Chaska will be ready to assist you with clean up and restoration. Feel free to give us a call anytime with any questions you may have at (952)-403-1050

Sump Pump Disasters

5/5/2017 (Permalink)

This a great example of a damaged sump pump

Sump pumps are designed to remove water from a drain tile system around the foundation of the house. They have a tendency to burn out and it can result in catastrophic water damage including mold, damage to carpets and padding, woodwork, drywall, insulation and personal property.

SERVPRO of Scott County/Chaska has a crew who is trained to tackle damage from sump pump failures. Our goal is to be on site as soon as the homeowner notices the damage, this way we can prevent any further damage from happening.

Our Process

If there's substantial standing water, our crew will start by moving contents and extracting the water from the affected area. Then we take moisture readings of the walls and wood trim to determine where we need to focus on drying. Our next step is to determine whether carpet, if present, is salvageable. Last step is to strategically place air movers and dehumidifiers for thorough and efficient drying.

Neighboring Restaurants Suffer Water Damage in Savage, MN

1/6/2017 (Permalink)

A restaurant owner's nightmare soon became a reality when he found his Malt Shop flooded on a cold December morning.  He called SERVPRO of Scott County/Chaska right away and we were onsite to assess the damage that same morning.  We found that water had seeped into the neighboring restaurant as well.  Our crew worked quickly to extract the water and set up our air movers and dehumidifiers to dry out both spaces as efficiently as possible.

SERVPRO technicians are available whenever you need us. We have twenty-four-hour emergency service and rapid response teams to get to your commercial property fast and perform the repairs that you need. We'll perform a full inspection and assessment and go over everything with you that is required to return your commercial property to its pre-damage condition.

If you experience water damage, call SERVPRO of Scott County/Chaska to make it "Like it never even happened."

Water Leaks and Mold Damage

11/18/2016 (Permalink)

We were called in to take care of residential mold damage in Shakopee. We removed and treated the entire area resulting in successful remediation!

As a homeowner, the last thing one wants to discover is mold; it's unsightly and the smell can overpower a home. Sometimes a water leak can be so well hidden that it goes undetected long enough for mold to grow. Here are some signs of mold damage that are a result of a water leak:

1. Utility Bills:

If you notice a significant jump in your water bill over a consecutive number of months, this can be a red flag and be a result of a water leak. If your water usage hasn't gone up to your knowledge, it's worth looking into further to make sure there aren't any leaks in your home.

2. Excessive Moisture:

If you notice that walls or baseboards in your kitchen, bathroom, or basement are warped, this can be an indication of water damage and potential mold growth. Mold thrives in dark, damp areas. SERVPRO is trained to detect and remove mold, extract water, and make sure that there won't be any further mold growth.

3. Water Stains and Discoloration

If you notice water stains and discoloration in walls, ceilings, or flooring and haven't spilled anything, peeling paint or wallpaper, there's a good chance that mold damage is present. 

That's where SERVPRO of Scott County/Chaska can help! Our Crew has experience when it comes to dealing with mold growth and preventing further growth using our commercial grade equipment and antimicrobial cleaning solution. Call us today at (952) 403-1050.

Fire Damage in Shakopee, MN

10/14/2016 (Permalink)

It's times like these when you can count on us! SERVPRO of Scott County/Chaska is ready to help you recover from fire damage of any size.

A fire due to a small incident in this Shakopee home caused damage to over 50% of the structure. Thankfully, the family was unharmed, but their home was badly damaged. SERVPRO of Scott County/Chaska was called in to clean up the aftermath and help restore the family's contents. We know that after a traumatic experience like this, it's important to our customers to work efficiently and thoroughly.

Fire damage includes smoke and soot, which can affect furnishings such as curtains, sofas, pillows, etc. Don't throw these items away, as our crew may be able to save them!

If you need help recovering from fire damage, please call SERVPRO of Scott County/Chaska at (952) 403-1050. We are available to respond to emergencies 24/7 or to offer our expertise to your fire damage problem in order to make things "Like it never even happened." 

Water Damage from Pipe Burst in Eden Prairie

9/30/2016 (Permalink)

The culprit! The pipes weren't drained before winter causing it to burst.

A broken pipe from a water source that was outside of a home caused major flooding in the basement. SERVPRO of Scott County/Chaska is trained to go through the necessary steps to treat such emergencies.

In this case, the previous owner of this home did not allow the water to drain from the pipes before the winter season came, which caused the pipe to burst. There was a few inches of standing water throughout the majority of the basement. We checked the walls for moisture and sure enough all readings were showing moisture.

Our Process:

- Identify the source and stop leaking water.

- Quickly extract the standing water and strategically place fans around the basement along with a dehumidifier.

- Remove the baseboards.

- Allow the carpet and walls to dry as much as possible using our professional grade fans and dehumidifier.

- Check the readings of the walls.

- Remove any drywall that needs to be replaced in order to begin the rebuilding process.

All these steps are taken in order to prevent further damage such as mold.

Types of Water Damage:

Not all water is the same. We identify three categories when determining the best water restoration method.

Category 1 - This is known as white or clean water. These are typically due to refrigerators, dishwashers, washing machines, overflowing sinks or bathtubs, or damaged faucets. This type of water is harmless to people, but after 48-hours can turn into category 2.

Category 2 - This is known as gray water. This type of water can be caused by wastewater in bathtubs, showers, or sinks. This includes wastewater that has NOT come into contact with human waste. This can be harmful and can pose as a health risk. If not treated within 1 or 2 days this can become category 3 due to fast-paced mold and bacteria growth.

Category 3 - This is known as black water. This water is caused by sewage and is highly contaminated by chemicals in fertilizer, ground debris, or animal waste. Black water contains toxins or organisms that can pose a serious health risk and should not come into contact with people or animals.

Since every water damage situation is different and involves various safety categories of water, we offer a range of services to cover water damage cleanup projects of any severity or size.

When you experience water damage of any kind, quickly give us a call at SERVPRO of Scott County/Chaska by dialing (952) 403-1050. We will come to your property, assess the damages and create a plan of action for remediation so that we can restore your home "like it never even happened."

Heavy rains and Flooded Basements

9/20/2016 (Permalink)

Heavy rain can potentially cause flooding in your basement when you least expect it. One of the worst incidents a residential property owner can experience is water damage. SERVPRO is dedicated to helping families to quickly address these emergencies. Our team is certified and trained to deal with all kinds of water damage removal, and they will work with you quickly after your initial call. We also advise you on how to minimize the flood damage until our crew arrives.

How to Reduce the Damage:

• If possible, stop water at its source.
• Do NOT walk on wet carpeting.
• If the area is safe to approach, remove any small electrical devices from area(s) with excess water and turn off the electricity in your home.
• To avoid the risk of electric shock, do NOT use a home or shop vacuum in attempts to remove water.
• Remove any high-value, breakable, and/or moisture-sensitive items.
• Remember to constantly wash your hands after handling any items.
• Plan for the restoration crew to move furniture to safe, dry areas.
• Do not be tempted to turn on heating, fans or air conditioning units as they could potentially spread contamination if the situation is related to sewage.

Our Process:

• We will immediately bring extraction equipment into your home to remove any freestanding water.
• We use professional grade dehumidifying and drying equipment to treat the effective area(s) in order to bring the humidity levels in your home back to normal. Additional tools are used to find pockets of water that could be hidden.
• Proper drying and extraction techniques will help minimize secondary damage, such as potential microbial growth.
• Saturated, damaged carpeting and padding will need to be removed and replaced.
• Our professionals will monitor the drying process and reposition the drying equipment as needed.

Once your belongings and home are dry, we will put everything back as it was. If necessary, we are able to work directly with your insurance company to help process the insurance claim. Flood damage can cause severe damage in your home, but SERVPRO of Scott County and Chaska can help avoid additional damage when you call us right away at (952) 403-1050. We will act quickly to begin the process of flood damage remediation.